As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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SPONSORED EPISODE: The New Cox Automotive Whitepaper—Measuring Your Marketing That's Working
In this episode of the Auto Remarketing Podcast, Bill Zadeits welcomes Elizabeth Stegall, Senior Director of Client Retention with Autotrader, Kelley Blue Book and ICO and Cody Gentry, AVP of Dealer Success with Autotrader and Kelley Blue Book. The executives ... Listen Here
Erin Richmond & Rhys Albrecht of sMedia
Next up on our series from the Canada’s Used Car Week Live Stage, presented by SYCN Auto Logistics, is a conversation with Erin Richmond, CEO of sMedia, and Rhys Albrecht, head of customer success at sMedia. They talk with Cherokee ... Listen Here
PODCAST: TransUnion explains auto-refinancing opportunities with 18M consumers
Satyan Merchant, who is senior vice president and auto and mortgage business leader at TransUnion, made another appearance on the Auto Remarketing Podcast. This time, the focus of the conversation is opportunities for auto refinancing. TransUnion indicated approximately 18 million ... Listen Here
Retail
Dealer news: New chairwoman for GNYADA; Ohio Ford store sold
Eleanor Gulla, managing partner of Larchmont Chrysler Dodge Jeep RAM in suburban Larchmont, N.Y., has been appointed chairwoman of the Greater New York Automobile Dealers Association, the association announced. Gulla has been a member of the GNYADA board since 2018, ... [Read More]
Carfax warns about flood-damaged cars, celebrates Car Care app milestone
Carfax comes to you with a warning — and a celebration. In the wake of the severe floods this spring and summer in Texas, Kentucky and West Virginia, and with hurricane season closing in on its peak, the provider of ... [Read More]
Wholesale
CarGurus to wind down CarOffer before year-end
CarGurus will wind down its CarOffer transaction business, including the dealer-to-dealer and Instant Max Cash Offer products, and expects to complete the process in the second half of the year. The company said in an earnings release Thursday that after ... [Read More]
Ex-NFL star Suh to fill in as NAAA keynote; association upgrades safety training
Bo goes. Suh subs. The National Auto Auction Association said Bo Jackson, scheduled to be the closing keynote speaker of the 2025 NAAA World Remarketing Convention next month in Kansas City, has canceled due to “unforeseen circumstances.” Replacing him in ... [Read More]
Technology
Reynolds introduces Relo, a parts delivery robot for dealership service departments
The next new employee in your dealership service department might not be human. Reynolds and Reynolds announced the official release of Relo, a parts delivery robot designed to create efficiencies and increase safety for service departments. Reynolds said Relo comes ... [Read More]
Vehlo upgrades its reconditioning platform into RapidRecon Pro
Vehlo’s reconditioning platform has gone through a recon of its own. The result is RapidRecon Pro, a new version of the RapidRecon platform designed to accelerate vehicle turnaround and boost dealership profitability. The provider of integrated software and financial services ... [Read More]
Analysis
Used Car Week to feature 11 Live Stage sessions
Among the unique offerings of the Used Car Week agenda this year is the Live Stage, presented by SYCN Auto Logistics. Located in a high-traffic corridor of the conference’s floor, the Live Stage is designed to provide a fresh way ... [Read More]
SUVs spark electric surge at Carvana
In the last two years, electric vehicles and plug-in hybrids have nearly quadrupled their combined share of Carvana’s sales, the online used-car retailer said in a special report. And it’s perhaps a surprising segment leading that EV/PHEV surge. In its ... [Read More]
