As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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J.D. Power ALG residual value forecasts for EVs include Recurrent range & battery insights
Monday, Jul. 28, 2025, 07:00 AM
COMMENTARY: Is this the service lane’s moment in the sun?
Friday, Jul. 25, 2025, 02:41 PM
Cybersecurity competition to focus on protecting connected cars from attacks
Friday, Jul. 25, 2025, 01:49 PM
Maximizing Untapped Potential in Dealership Real Estate
The dealership space is a bit of an untapped resource in commercial real estate. But property and real estate matters are crucial areas for dealers to watch. That’s where Ned Hennessey and the team at Surmount come into play. Surmount ... Listen Here
Coralee Zueff on Empowering Women in Auto & Engaging Next Generation
Next up on our Live Stage from Canada’s Used Car Week is a conversation with Coralee Zueff, author of “Five Star Service Advisor,” about empowering women in automotive and engaging the next generation of auto industry professionals. Zueff talks about ... Listen Here
Inside Baseball: Edmunds SVP on New Campaign with LA Dodger Tommy Edman
Edmunds senior vice president of marketing Alison Anziska returns to the show for a discussion about the company’s latest ad campaign featuring Tommy Edman of the Los Angeles Dodgers. In the spot, the aptly named Edman shows Angelenos how they ... Listen Here
Retail
‘The Big Deal Show’ returns as CarGurus’ campaign begins round 2
CarGurus’ current marketing campaign is back for round 2. The digital car-shopping platform has released the second episode of “The Big Deal Show”, a three-part video series featuring entertainment and sports celebrities sharing their “big deal” moments — many of ... [Read More]
Illinois dealership sale is the first domino in AutoCanada’s exit from US market
AutoCanada’s transition out of the U.S. market has officially begun. The Edmonton-based dealership group announced the closing of its sale of Crystal Lake Chrysler Dodge Jeep Ram in Crystal Lake, Ill., to an undisclosed buyer. AutoCanada said it received approximately ... [Read More]
Wholesale
Lane watch: Conversion rate stays strong despite higher weekly depreciation
While depreciation is “roughly double” what Black Book often sees in July, analysts are also reporting that the auction conversion rate is staying near 60% so far this month. Those are the primary findings of Market Insights, which Black Book ... [Read More]
Cox Automotive to acquire Bel Air Auto Auction, Tallahassee Auto Auction
Two of the industry’s most prominent independent auto auctions will soon fly under the Manheim banner. Cox Automotive, Manheim’s parent, said Tuesday it has signed a deal with BSC America to acquire the company’s Bel Air Auto Auction in the ... [Read More]
Technology
Avis-Waymo partnership to power autonomous ride-hailing service in Dallas
You might not have to drive your next car from Avis. It might drive itself. Avis Budget Group has announced a multi-year strategic partnership with Waymo, a self-driving technology company owned by Google parent Alphabet Inc., to launch and scale ... [Read More]
PODCAST: Inside baseball on Edmunds’ new campaign with LA Dodger Tommy Edman
With apologies to the postseason dreams of Mets fans (and, subsequently, Yankees fans), the Dodgers knew the value of a trade in 2024. Tommy Edman was traded to Los Angeles during the 2024 season and became an instant hero in ... [Read More]
Analysis
EVs/hybrids & luxury vehicles lead retail used-car price gains in July
Consumers are shelling out more on used vehicles this summer, especially if the new-to-them ride is an electric/hybrid or luxury vehicle. That’s according to the latest Carfax Used Car Index, which showed widespread year-over-year used-vehicle price increases this month. The ... [Read More]
PODCAST: Maximizing untapped potential in dealership real estate
The dealership space is a bit of an untapped resource in commercial real estate. But property and real estate matters are crucial areas for dealers to monitor. That’s where Ned Hennessey and the team at Surmount come into play. Surmount ... [Read More]
