Vivian Liu Wants to Make Autos Easy Vivian Liu is the CEO of Making Auto Easy, a platform designed to help dealers turn the manual meet-and-greet into a more efficient digital experience. In June, she joined the Canada’s Used Car Week Live Stage, presented by SYCN Auto ... Listen Here
Experian North America chief innovation officer Kathleen Peters on combating fraud Experian North America chief innovation officer Kathleen Peters made her first appearance on the Auto Remarketing Podcast. Peters recapped highlights of Experian’s 2025 U.S. Identity and Fraud Report and why service providers remain focused on curbing fraud that continues to ... Listen Here
SPONSORED EPISODE: Growth by Design, Not by Chance with Allied Solutions Two leading executives at Allied Solutions identified the most-concerning signs about the current state of auto financing. Mark Bugalski, who is Executive Vice President and Chief Growth Officer, and Doug Falvey, who is Executive Vice President, Risk Management Operations, then ... Listen Here

Retail

Former dealer launches platform to improve private-party car sales & ownership

A new startup led by former auto retail executives has launched with the goal of decluttering the private-party vehicle sales and ownership process and making it safer. Secure Private Sales said in a news release Wednesday that it plans to ... [Read More]

Dealer news: VinFast’s first California dealership opens; NY dealer donates to college auto tech program

VinFast’s newly established California dealership network is officially up and running. The Vietnamese electric vehicle manufacturer’s first authorized dealership in the Golden State, VinFast San Diego, held its grand opening event Tuesday. The event, attended by company executives, local media ... [Read More]

Wholesale

Lane watch: Conversion rate at highest point since April

Perhaps when someone at your dealership says, “just send it to the auction,” it potentially doesn’t have such a negative connotation now. Black Book said last week’s auction conversion rate came in at 63%, which was the highest level that ... [Read More]

ACV expands its no reserve sale to four days a week

Digital auto auction ACV has scaled up its no reserve sale to four days each week, giving buyers and sellers more opportunities to sell and source inventory in true $0 reserve auctions, the company said. The new schedule includes Tuesday, ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

Rising Repos, Shrinking Margins: A Guide to Reduce Collections and Servicing Costs with AI Agents

As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)

Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance

Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos

Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI

The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Dealer Guide: Selecting the Right Auto Logistics Partner

In retail automotive, your transport provider isn’t just moving cars — they’re moving your business forward. Every delayed delivery, damaged...
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Case Management Made Easy: Harnessing the Power of Technology

Lenders are grappling with record-high automotive loan delinquencies, all while navigating budget constraints, staffing shortages and more. To overcome these...
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Technology

Fullpath acquires Dynamic Payments to ‘support every profit center’ with real-time data

Fullpath has acquired Fuse Autotech’s Dynamic Payments, a deal it said offers car dealers real-time data to improve the customer experience. Fuse’s system will be integrated into Fullpath’s artificial intelligence-powered customer data platform, the companies said, allowing dealerships to provide ... [Read More]

STAR chooses Zadoorian to be executive director

The Standards for Technology in Automotive Retail (STAR) on Tuesday announced the hiring of an executive director; someone who has close knowledge of the automotive IT standards organization. Leveraging a relationship with STAR that dates to its formative days, where ... [Read More]

Analysis

Affordability ‘has implications across nearly every other issue’ in auto industry

Vehicle affordability is like an octopus. Hard to get your arms around. Elusive. Far-reaching tentacles in every direction. And given the impact affordability (or lack thereof) is having in automotive, the topic is worth a bit of ink. “Affordability is ... [Read More]

COMMENTARY: Welcome to halftime! How’s your game plan working so far?

It’s been a crazy first half of the year with dealers experiencing a wide variety of results. What about you: How is your year looking so far? Are you on track to hit your goals and targets? If not, what’s ... [Read More]

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