EFG Companies CEO Jenny Rappaport has some things to say Jenny Rappaport has some things to say, and if you’re a car dealer, it would be wise to listen. The CEO of F&I and training provider EFG Companies has returned to the Auto Remarketing podcast, and in a wide-ranging conversation ... Listen Here
How Dealers Can Build a Personal Brand & Customer Pipeline Next up on our series of episodes from Canada’s Used Car Week Live Stage, presented by SYCN Auto Logistics, are Crissy Burton, sales manager at Bob Rohrman Indy Hyundai, and Tianna Mick, chief marketing officer at Dealer Synergy. Burton and ... Listen Here
Maximizing Untapped Potential in Dealership Real Estate The dealership space is a bit of an untapped resource in commercial real estate. But property and real estate matters are crucial areas for dealers to watch. That’s where Ned Hennessey and the team at Surmount come into play. Surmount ... Listen Here

Retail

FordDirect adds Gubagoo’s Virtual Retailing to its offerings for dealers

Gubagoo, a provider of digital retailing and conversational commerce for auto dealerships, announced its Virtual Retailing platform is now available to Ford and Lincoln dealerships as part of the FordDirect program. In a news release, Gubagoo said Virtual Retailing offers ... [Read More]

Top 5 questions dealers are asking EFG experts

With the second half of the year well underway, EFG Companies recapped the top five questions dealer principals are asking the F&I development, training, product development, compliance and product administrator. Based on dialogue from more than 1,600 retail automotive and ... [Read More]

Wholesale

Auto Auction Holdings debuts new logo to ‘reinforce our passion’ for the industry

Auto Auction Holdings has unveiled a new look. The Florida-based company, which operates five auctions in the Southeast, has introduced a new logo, designed to reflect “AAH’s commitment to authenticity, accessibility and innovation” and symbolize its “dynamic role” in the ... [Read More]

Lane watch: Conversion rate stays strong despite higher weekly depreciation

While depreciation is “roughly double” what Black Book often sees in July, analysts are also reporting that the auction conversion rate is staying near 60% so far this month. Those are the primary findings of Market Insights, which Black Book ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

Rising Repos, Shrinking Margins: A Guide to Reduce Collections and Servicing Costs with AI Agents

As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)

Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance

Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos

Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI

The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Dealer Guide: Selecting the Right Auto Logistics Partner

In retail automotive, your transport provider isn’t just moving cars — they’re moving your business forward. Every delayed delivery, damaged...
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Case Management Made Easy: Harnessing the Power of Technology

Lenders are grappling with record-high automotive loan delinquencies, all while navigating budget constraints, staffing shortages and more. To overcome these...
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Technology

Partnership plugs Driivz software into ezVOLTz EV charging services

Driivz is ready to plug its charging and energy management software into ezVOLTz’s electric vehicle charging as a service system. The EV-charging software supplier announced a partnership with ezVOLTz, a managed service provider for EV charging infrastructure that serves state ... [Read More]

6 improved capabilities of BDC Pro courtesy of upgrade by ID Privacy AI

To close July, ID Privacy AI  upgrades its flagship platform, BDC Pro. The company said the enhancement makes its tool the most intelligent, secure, and scalable artificial intelligence agent in the market. Already integrated with more than 80% of the ... [Read More]

Analysis

COMMENTARY: Why should Tier One have all the fun? Lifestyle marketing at local level

The term “lifestyle” is a useful prompt if you’re looking to fire up your imagination and generate mental images of people. When we hear about a person with an active lifestyle, we think of someone who is focused on fitness ... [Read More]

EVs/hybrids & luxury vehicles lead retail used-car price gains in July

Consumers are shelling out more on used vehicles this summer, especially if the new-to-them ride is an electric/hybrid or luxury vehicle. That’s according to the latest Carfax Used Car Index, which showed widespread year-over-year used-vehicle price increases this month. The ... [Read More]

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