A customer buys a car from a franchise dealership. They take the car back to the dealership for service during the new-car warranty period. And that might last about four years, give or take And then?  Here comes an “enormous drop-off in retention” ... [Read More]

When it comes to leasing, it has been well documented that electric vehicles have bucked the overall industry trend in recent years: EV leases are rising, while overall leasing numbers have dropped. In fact, 31% of new EV transactions in 2023 were leases, according to Experian’s Q4 2024 State of the Automotive Finance Market report, […] [Read More]

As the tariff era begins, perhaps the two biggest concerns for the overall used-car market, now and down the road, are rising prices and the dwindling supply of off-lease cars. To which used electric vehicles say, “What, me worry?” As used wholesale prices begin to creep upward thanks to rising demand coupled with diminished supply, used EVs represent ... [Read More]

Dining at a restaurant. Attending a concert. Going to school. Storing your furniture and other belongings. Buying a car. These are activities that have traditionally been, and still largely are, done in person. But digitization has improved some of the processes around these events, leading to more enjoyable, or at least easier, experiences. That improvement-by-digitization has been a common thread in the career of Matthew Crawford, who has been chief product and innovation officer at Cars Commerce since January 2022 ... [Read More]

With a 25% tariff on imported autos in place, much of the focus has been on its effect on vehicle prices. But the supply of vehicle inventory, already an issue in the used-car sector, looms as a factor in both the short and long term. In 2024, used supply sank 8% year-over-year to end the year 28% below pre-pandemic levels, and in its original 2025 forecast, Cox Automotive projected that trend to continue as the impact of COVID-induced slowdowns in new-vehicle sales and production ripples through the used-car market. And that was before tariffs became a thing ... [Read More]

CarMax is seeing a lot of momentum in its business. Just ask the company’s president and CEO, Bill Nash. He and others said the word, “momentum,” several times during the company’s fourth quarter fiscal year 2025 earnings release conference call. In fact, he used the word three times in one sentence during the Q&A portion of the earnings call. “We expect that momentum that we’ve been seeing for the last three quarters, we’re coming into the year very strong, and we’ve got some good momentum, and we would expect to continue that momentum ...” Nash said. Earlier in the call, Nash provided examples of that momentum, noting that digital tools and enhancements have ... [Read More]

EDITOR'S NOTE: This is a special preview (available now to CMG Premium subscribers) of the May edition of Auto Remarketing, which will focus entirely on a new special feature: Who to Watch. This special feature will recognize auto industry executives and companies — selected by Cherokee Media Group's senior editors — who are significantly shaping the future of the used-car industry. This is not an awards issue, but rather a collection of special features on leading companies and executives from retail, remarketing, auto finance, loss mitigation, and investor segments of the industry. [Read More]

Lamenting. Bracing for impact. Embracing. Preparing. Seeing an opportunity. Those are but a few of the ways auto dealers are responding to the Trump administration’s 25% tariff on vehicles imported to the U.S. — a policy that became effective Thursday. In statement Wednesday, Cody Lusk — president and CEO of the American International Automobile Dealers Association, which representing U.S. franchise dealers selling import brands — said that ... [Read More]

The Trump administration’s 25% tariff on vehicles imported to the U.S. – a policy that became effective Thursday – won't just make already expensive new vehicles out of reach for many Americans, analysts say. Used cars are likely to become pricier, too, and may run in shorter supply towards the end of the decade. By July, there could be ... [Read More]

Canada is at war. A trade war. And cars are among the primary weapons. Following U.S. President Donald Trump’s announcement Thursday that a 25% tariff will be placed on all vehicles and auto parts imported into the U.S., to take effect April 2, Prime Minister Mark Carney called the tariff “a direct attack” on Canada. “It feels like a sword hanging over our heads ... [Read More]