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How agentic AI is impacting collections
Thursday, Feb. 5, 2026, 02:21 PM
Agentic AI is among the slew of topics being bandied about this week at NADA Show 2026 in Las Vegas. The subject also was discussed during Used Car Week 2025 in the same city. Used Car Week Hall of Famer ... Listen Here
The real cost of inaction when it comes to transport fraud
Thursday, Jan. 29, 2026, 03:30 PM
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More dialogue about current complexities of fleet management with David Prusinski of Vehicle Management Systems (VMS)
Thursday, Jan. 29, 2026, 03:30 PM
A limited number of qualified maintenance technicians. A robust mix of gasoline-, diesel- and electric-fueled vehicles. There’s no shortage of challenges for fleet managers nowadays. To help wade through the environment with valuable perspectives, David Prusinski, who is CEO of ... Listen Here

AFSA Highlights Board of Director Elections, Newest Members

Monday, Sep. 30, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — Along with five new members, five financial services executives have been elected to the board of directors of the American Financial Services Association. The new board members are: —Angela Chattin, president of CarMax Auto Finance —James Cho, ... [Read More]

J.D. Byrider Continues to Boost BHPH Presence in Midwest

Monday, Sep. 30, 2013, 12:00 AM
Nick Zulovich
NORTH KANSAS CITY, Mo. — About two weeks after rolling out a franchisee in Green Bay, Wisc., J.D. Byrider announced this morning that the newest dealership in its buy-here, pay-here network began to retail vehicles in the Kansas City area. ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

The Dealer’s Guide to Smarter GPS Tracking

A Buyer’s Guide for Independent Dealer, BHPH, and Auto Finance Leaders Reducing Risk, Unlocking Opportunity Independent dealers and finance companies...
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Used Car Turn Vendor Management Checklist

Vehicles touch multiple vendors before they ever hit the lot, and when approvals, communication, and invoices are scattered, delays are...
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Fitch: As Subprime Stays Stable, Prime Auto ABS Exhibiting Less Volatility Than in Prior Years

Friday, Sep. 27, 2013, 12:00 AM
Nick Zulovich
NEW YORK — Fitch Ratings reported this week that prime annualized net losses crept up 3 percent in August above July's level, showing much less of an increase during this historically weaker period. Further, analysts highlighted that used-vehicle values were ... [Read More]

Illegal Use of Text Messages in Collections Triggers $1 Million Penalty from FTC

Friday, Sep. 27, 2013, 12:00 AM
Nick Zulovich
NEW ORLEANS and WASHINGTON, D.C. — Panel discussions about collections at events hosted by the National Alliance of Buy-Here, Pay-Here Dealers sometimes stir the most attention from conference goers. This week's enforcement action revealed by the Federal Trade Commission regarding ... [Read More]

Exeter Finance Reinforces Commitment to Hire Veterans

Friday, Sep. 27, 2013, 12:00 AM
Nick Zulovich
IRVING, Texas — Exeter Finance Corp. reiterated its commitment to bolstering its personnel by bringing in veterans of the U.S. military. It's all part of Blackstone's inaugural Veterans Hiring Summit. In support of the White House's "Joining Forces" initiative, Blackstone ... [Read More]

Subprime Deals ‘Incremental,’ but Helpful to CarMax Results

Wednesday, Sep. 25, 2013, 12:00 AM
Nick Zulovich
RICHMOND, Va. — Eighteen percent of the used-vehicle units sales CarMax posted in the second quarter ending Aug. 31 were originated by third-party subprime finance providers, the company said in its earnings release earlier this week. This subprime penetration is ... [Read More]

Report Finds Open, Transparent Process Is Most Successful for CFPB

Wednesday, Sep. 25, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — As the agency's director reinforced the use of disparate impact to check for discrimination, a new report by the Bipartisan Policy Center's Financial Regulatory Reform Initiative includes several recommendations for the Consumer Financial Protection Bureau and Congress ... [Read More]

Dealertrack Technologies to Buy VINtek, Names Head of Canadian Operations

Wednesday, Sep. 25, 2013, 12:00 AM
Nick Zulovich
LAKE SUCCESS, N.Y., and MISSISSAUGA, Ontario — Along with revealing who is going to oversee its Canadian operation, Dealertrack Technologies entered an agreement to purchase VINtek, a provider of automotive collateral management, electronic lien and title and consumer automotive finance ... [Read More]

Huntington Broadens Auto Dealer Financing Business into Iowa

Wednesday, Sep. 25, 2013, 12:00 AM
Nick Zulovich
COLUMBUS, Ohio — Huntington announced this morning that it is expanding its growing auto dealer financing business into Iowa and added key personnel into the state to support the initiative.  "Huntington Auto Finance continues to expand its auto finance business ... [Read More]

Report: 2 Captive Arms Being Examined for Possible Discrimination

Monday, Sep. 23, 2013, 12:00 AM
Nick Zulovich
WASHINGTON, D.C. — The Consumer Financial Protection Bureau and the Department of Justice are probing a pair of captive finance companies looking for the possibility of discrimination, according to a report by Bloomberg. The report indicated the two companies that ... [Read More]

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