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This Month's Focus

Artificial Intelligence
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CARS Protection Plus taps Circuitry.ai Warranty Decision Intelligence to help adjusters resolve claims faster
Wednesday, May. 6, 2026, 10:38 AM
Here’s an example from the car-warranty industry where companies are leveraging artificial intelligence to help people, not replace them. On Tuesday, CARS Protection Plus, a provider of vehicle service contracts, announced it has gone live with Circuitry.ai’s Warranty Decision Intelligence ... Read More
DealerOn’s dual launch includes AI search visibility platform, ‘intelligent layer’ touching full dealership
Tuesday, May. 5, 2026, 03:28 PM
DealerOn has done NASA one better. While the space agency recently launched the first astronauts to visit the moon in more than 50 years, the provider of auto dealership websites and digital sales and marketing technology boasted two launches on ... Read More
Newest Experian tool designed to reduce risk within AI-driven commerce
Monday, May. 4, 2026, 11:19 AM
Experian found another way to connect people and technology. And the newest tool emphasizes the component of a transaction including a real person. Last week, the company launched Experian Agent Trust, a framework that designed to establish a secure, verifiable ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

CFPB penalizes Fifth Third Bank again for auto-finance activities

Fifth Third Bank picture
Wednesday, Jul. 10, 2024, 11:53 AM
SubPrime Auto Finance News Staff
For the second time in the past decade, Fifth Third Bank is facing a multi-million-dollar penalty from the Consumer Financial Protection Bureau (CFPB) involving its activities with auto financing. The CFPB said on Tuesday that it’s taking enforcement actions against ... [Read More]

Final-payment collecting catches CFPB’s attention

CFPB files lawsuit against US Auto Sales servicer
Tuesday, Jul. 9, 2024, 09:58 AM
SubPrime Auto Finance News Staff
Just ahead of Fourth of July, the Consumer Financial Protection Bureau released its summer installment of Supervisory Highlights, which included the regulator’s examination of auto financing servicing activities. The bureau said it primarily assessed servicers’ compliance with the Consumer Financial ... [Read More]

Resource Hub

Best Practices, Ideas, and Tools for Business

Speaking the Same Language: How Dealers Structure Capital for Real Estate and Growth

Why Capital Structures Matters in Today’s Market Dealers actively expanding or acquiring real estate are often constrained not by opportunity—but...
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Dealer Playbook: 5 Takeaways for Auto Retailers Using AI

The May issue of Auto Remarketing — “Shifting Gears: AI’s Role in Retail Automotive” — explores how top auto retailers...
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How TO Maximize Your Digital Sales!

How much revenue is slipping through the cracks in your digital sales process? Our latest guide reveals the most common...
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Loan Origination Automation Guidelines for Modern Lenders

Lenders are under pressure to move faster, handle higher volumes, and reduce manual tasks. Automation can help, but only if...
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Turn Service Visits Into Sales Growth: A GM’s Checklist

Your service drive is filled with loyal customers who trust your dealership and are physically in your store, yet most...
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TransUnion examines how expensive debt is keeping consumers from taking on auto financing

Revisiting topic of partial payments
Monday, Jul. 8, 2024, 10:45 AM
SubPrime Auto Finance News Staff
Perhaps it’s been an active start to the second half of the year at your dealership or finance company amid working with customers who are stretching themselves financially to meet underwriting requirements to take vehicle delivery. But if things have ... [Read More]

SRS & MeridianLink integrate systems to boost collections & repossessions

Wednesday, Jul. 3, 2024, 10:35 AM
SubPrime Auto Finance News Staff
Two service providers involved with repossessed vehicles now are working together. Strategic Remarketing Services (SRS), a provider of repossession and remarketing services, recently announced that its platform will be integrated with MeridianLink. The companies said the integration can allow finance ... [Read More]

Vroom settles with FTC, ordered to pay $1M to impacted car buyers

Wednesday, Jul. 3, 2024, 10:35 AM
SubPrime Auto Finance News Staff
The Federal Trade Commission said late Tuesday that it took enforcement actions against Vroom for misrepresenting that the retailer thoroughly examined all vehicles before listing them for sale. The FTC also said Vroom failed to obtain consumers’ consent to shipment ... [Read More]

PODCAST: NextGear Capital president on interest rates & more

Wednesday, Jul. 3, 2024, 10:34 AM
SubPrime Auto Finance News Staff
NextGear Capital president Scott Maybee addressed a question that dealerships likely have been wondering, too, as they examine their floorplan expenses and other operational matters. What if interest rates never drop much below where they currently are? Maybee shared his ... [Read More]

APCO opens second half of year with 2 more acquisitions

Tuesday, Jul. 2, 2024, 10:47 AM
SubPrime Auto Finance News Staff
APCO Holdings began the second half of the year getting back in the acquisition game. On Monday, the provider and administrator of automotive F&I products and home to the EasyCare, GWC Warranty and Crystal Fusion brands announced it has made ... [Read More]

LegalShield spots consumer stress intensifying, especially in battleground states

Monday, Jul. 1, 2024, 12:06 PM
SubPrime Auto Finance News Staff
As President Joe Biden and Donald Trump had their first debate last week, LegalShield used its latest Consumer Stress Legal Index (CSLI) to take a closer look at what’s happening with consumers in battleground states as well as providing an ... [Read More]

Carleton elevates Way Milovich to general counsel & VP of compliance following Buysse’s retirement

Monday, Jul. 1, 2024, 12:04 PM
SubPrime Auto Finance News Staff
Last week, Carleton announced the promotion of Sarah Way Milovich to general counsel and vice president of compliance following Jeff Buysse’s retirement after nearly a 40-year career managing Carleton’s compliance services. The provider of compliant financial calculations and lending document ... [Read More]

7 findings from first report generated by CFPB’s Auto Finance Data Pilot

Tuesday, Jun. 18, 2024, 12:09 PM
SubPrime Auto Finance News Staff
The Consumer Financial Protection Bureau released its initial findings on Monday from its Auto Finance Data Pilot deployed last February. The CFPB made nine market monitoring orders to three banks, three finance companies and three captives to provide information about ... [Read More]

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