AI is rapidly reshaping dealership operations, yet most stores are still in early experimentation mode. According to the Cox Automotive...
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2025 Loss Mitigation Executive of the Year: Craig Paterson of GM Financial
Wednesday, Nov. 5, 2025, 02:23 PM
PODCAST: Used Car Week Hall of Famer Becky Igo of Allied Solutions
Tuesday, Nov. 11, 2025, 10:48 AM
2025 Repossession Agent of the Year: Phil Hanks of Connect 1 Recovery
Thursday, Nov. 6, 2025, 10:34 AM
Dissecting evolving credit scores with Shams Blanc of FICO
As much as auto-finance underwriting has become sophisticated, a potential starting point to determine if the applicant will be offered an installment contract is the credit score. Shams Blanc, who is vice president of auto scores at FICO, described the ... Listen Here
Monday, Nov. 24, 2025, 03:34 PM
Used Car Week Hall of Famer Jerry Kroshus of Location Services
Next up on our podcast series with 2025 Used Car Week Hall of Fame inductees is a conversation with Jerry Kroshus, who is CEO of Location Services. Cherokee Media President Bill Zadeits talks with Kroshus about his career journey in ... Listen Here
Wednesday, Nov. 12, 2025, 04:19 PM
Used Car Week Hall of Famer Kathy Ruble of Ally
Next up on our podcast series with 2025 Used Car Week Hall of Fame inductees, we catch up with Kathy Ruble, who is executive director of marketing, dealer financial services and communications at Ally. Ruble has been the longtime moderator ... Listen Here
Tuesday, Nov. 11, 2025, 07:52 PM
A Fiserv Founder Announces Retirement Plans
Thursday, Dec. 6, 2007, 12:00 AM
Nick Zulovich
BROOKFIELD, Wis. — Fiserv, a leading provider of information technology services to the financial industry, announced this week that one of its founders will retire Dec. 31. Norm Balthasar, Fiserv's senior executive vice president and chief operating officer, is planning to ... [Read More]
BlueSky Marketing Introduces New Lead Verification Program
Thursday, Dec. 6, 2007, 12:00 AM
Nick Zulovich
SAN RAMON, Calif. — BlueSky Marketing Group has launched its new, live auto lead verification program. The program was designed to utilize proprietary validation technology and outbound-call processes to verify auto loan applicants' purchase intent. If a customer lead is identified ... [Read More]
Resource Hub
Best Practices, Ideas, and Tools for Business
Turn Battery Risk Into Trust: Your Edge in the Used EV Market
Independent battery health certification is the new gold standard for used EV dealerships. The latest AVILOO detect Magazine reveals how...
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How GMs Start Their Day with Mastermind & Make More Deals
Successful General Managers know that how you start the day sets the tone for dealership performance. This checklist outlines the...
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Rising Repos, Shrinking Margins: A Guide to Reduce Collections and Servicing Costs with AI Agents
As delinquencies rise and margins tighten, leading auto lenders use AI agents to cut collections and servicing costs without compromising...
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Out-of-State Titling: 12 Steps Every Title Clerk Should Follow (The Easy Way)
Out-of-state titling isn’t easy. With every state having different DMV requirements, document packets, and deadlines, it’s easy for mistakes to...
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Free Guide: How Smart Dealers Can Profit from Customer Car Insurance
Turn Customer Auto Insurance into Dealership Profit If you're not profiting from auto insurance in your dealership, now’s the time...
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Go In-House With Your Photos
Your Photo Vendor Didn’t Show Up Again? Let’s Fix That. Stop relying on vendors and start owning your inventory. This...
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The Auto Dealer’s Complete Checklist for Evaluating AI
The Auto Dealer’s Complete Checklist for Evaluating AI highlights key questions dealership leaders should ask technology partners during the selection...
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Forecasting Tomorrow’s Compliance and Regulatory Environment
Thursday, Dec. 6, 2007, 12:00 AM
Nick Zulovich
MINNEAPOLIS and BATON ROUGE, La. — Top executives from Wolters Kluwer Financial Services and AppOne recently looked ahead to some of the challenges that will face the indirect lending arena and dealers in 2008. When asked what the biggest regulatory and ... [Read More]
CBA Reports Data on Bankruptcy Trends
Tuesday, Dec. 4, 2007, 12:00 AM
Nick Zulovich
ARLINGTON, Va. — The Consumer Bankers Association recently reported results on consumer bankruptcies from the Administrative Office of the U.S. Courts. Data indicated that so far this year bankruptcies are on the upswing. According to officials, through the first three quarters ... [Read More]
Chrysler Financial Appoints Executives
Tuesday, Dec. 4, 2007, 12:00 AM
Nick Zulovich
FARMINGTON HILLS, Mich. — Chrysler Financial announced late last week it has named three new executives to the company to serve as executive vice chairman, chief financial officer and chief risk officer, respectively. Filling the position of executive vice chairman is ... [Read More]
DealerTrack Partners with EasyCare/APCO
Tuesday, Dec. 4, 2007, 12:00 AM
Nick Zulovich
LAKE SUCCESS, N.Y. — DealerTrack Aftermarket Services announced late last week that EasyCare/APCO has entered the DealerTrack Aftermarket Network. As part of this agreement, DealerTrack Aftermarket Network users can access EasyCare's features for free, officials indicated. Additionally, the company notes DealerTrack ... [Read More]
CarBiz Expands in Midwest
Tuesday, Dec. 4, 2007, 12:00 AM
Nick Zulovich
SARASOTA, Fla. — CarBiz has continued to grow over the past month, as the company recently added six stores in Illinois, officials indicated. The facilities are located in East Peoria, Moline, Loves Park, Rockfor, Pekin and DeKalb, the company stated. In ... [Read More]
Fiserv Automotive Teams Up with Carleton for Compliance Software
Thursday, Nov. 29, 2007, 12:00 AM
Nick Zulovich
BROOKFIELD, Wis. — Fiserv announced earlier this week that it is embedding Carleton's SmartCalcs financial compliance software into its Automotive Solution's Loan Origination System. Adding SmartCalcs directly into the Fiserv LOS automates rate calculations, validates state usury law compliance and keeps ... [Read More]
NowAuto Reports Challenges as it Looks to be Acquired
Thursday, Nov. 29, 2007, 12:00 AM
Nick Zulovich
TEMPE, Ariz. — NowAuto Group recently reported results for its fiscal first quarter, saying that a change from sales to leases impacted results, as some of the lease revenue is deferred. More specifically, the company indicated that it earned $1.1 million ... [Read More]
Leedom Announces Dates for BHPH Credit, Collections Conference
Thursday, Nov. 29, 2007, 12:00 AM
Nick Zulovich
SARASOTA, Fla. — Leedom and Associates its third Buy-Here, Pay-Here Credit and Collections Conference will held May 28 to 29 in Dallas, Texas. According to Chuck Bonanno, conference chairman, the event will focus on how to underwrite successful buy-here, pay-here contracts; ... [Read More]
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