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This Month's Focus

Artificial Intelligence
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EY study shows Canadians still cautious about AI but using it more for everyday activities
Monday, May. 11, 2026, 03:00 PM
This artificial intelligence is pretty smart, eh? That sentiment might be held by at least some Canadians who are already embedding AI into everyday decisions, often in ways that extend beyond simple assistance into early autonomy, even while concerns about ... Read More
Carfluent’s new AI tool helps dealerships beat aggregators in searches
Monday, May. 11, 2026, 09:51 AM
A growing percentage of consumers now use artificial intelligence as what marketplace Cars.com describes as a “trusted co-pilot” in their search for a vehicle to purchase. Meanwhile, other studies suggest that dealership websites are not visible to many of those ... Read More
ChatGPT app represents the latest step in CarMax’s ongoing AI evolution
Monday, May. 11, 2026, 09:45 AM
Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, ... Read More
Tiger Okeley describes what it’s like for BHPH dealers during another turbulent year
Tuesday, May. 12, 2026, 01:47 PM
Tiger Okeley is the executive board member of Oak Motors, a buy-here, pay-here dealership that’s been in business for more than 40 years in central Indiana. Having seen boom times, recessions, and more, Okeley shared his insight to help owners ... Listen Here
SPONSORED EPISODE: Know your Buyer & Grow your Lot
Tuesday, May. 12, 2026, 09:20 AM
In this insightful episode of the Auto Remarketing Podcast, Auto Trader and KBB executives Elizabeth Stegall and David Lumpkin share findings gleaned from Cox Automotive’s unique research into shoppers who buy from Independent Dealers. Learn how shifting buyer expectations connect ... Listen Here
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here

Surveys: Optimism improving, but inflation & recession concerns remain

Tuesday, Jan. 23, 2024, 10:47 AM
SubPrime Auto Finance News Staff
With nearly a month of 2024 already in the books, experts are still trying to ascertain what might be ahead this year. While consumer sentiment is improving, top executives and finance companies still remain a bit guarded, especially when a ... [Read More]

DriveSmart Warranty gives trip to Daytona to winners of online racing campaign

award winner
Monday, Jan. 22, 2024, 11:22 AM
SubPrime Auto Finance News Staff
DriveSmart Warranty waved the checkered flag and online race winners will be going all the way to Daytona. On Friday, the administrator of vehicle protection services announced contestant Tucker Minter and streamer Casey Kirwan were the grand prize winners of ... [Read More]

Credit availability closes 2023 on notable slide

Monday, Jan. 22, 2024, 11:21 AM
SubPrime Auto Finance News Staff
Evidently finance companies weren’t in much of a giving mood this holiday season since credit availability deteriorated in December, according to the Dealertrack Auto Credit Availability Index. Cox Automotive reported that index declined in November and dropped another 0.9% to ... [Read More]

New FTC rule delayed by dealer activity in federal appeals court

Friday, Jan. 19, 2024, 10:22 AM
SubPrime Auto Finance News Staff
Dealers will get their time in court. Late on Thursday, the Federal Trade Commission issued an order postponing the effective date of the Combating Auto Retail Scams (CARS) Rule while a legal challenge against the rule is pending from the ... [Read More]

COMMENTARY: Why lenders should leverage the power of multi-channel digital communications

Solutions by Text secures $110M led by Edison & StepStone
Thursday, Jan. 18, 2024, 10:38 AM
Andres Huertas, Conecta Marketing Group
Digital marketing of lending products is an area that not only has bigger regulatory compliance — CFPB, FCC, states, you name it — but also bigger scrutiny from companies like Google and Facebook. (They even have a unique set of ... [Read More]

USED CAR WEEK 2023 PODCAST: Boosting repo percentages via compliance

Podcast
Wednesday, Jan. 17, 2024, 12:54 PM
SubPrime Auto Finance News Staff
We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a presentation and discussion with Holly Balogh and Stamatis Ferarolis of RISC titled, “Improve Repossession Percentages ... [Read More]

Nowlake partners with Salient to use generative AI

Wednesday, Jan. 17, 2024, 12:06 PM
SubPrime Auto Finance News Staff
Nowlake, the fintech division of Westlake Technology Holdings and underpinning for the finance company, finalized a partnership this week with Salient to bring generative artificial intelligence to its customer offerings. An expert in voice technology, Salient said its solution was ... [Read More]

PODCAST: Tackling complaints with Hudson Cook’s Patty Covington

Podcast
Wednesday, Jan. 17, 2024, 12:05 PM
SubPrime Auto Finance News Staff
Hudson Cook partner Patty Covington is back on the Auto Remarketing Podcast to tackle a tricky situation for finance companies. Covington explained how there are different kinds of complaints finance companies often face. She then offered some recommendations for how ... [Read More]

F&I Sentinel to acquire cancellation tool from Cox Automotive

Tuesday, Jan. 16, 2024, 10:41 AM
SubPrime Auto Finance News Staff
For the second time in a little more than a month, Cox Automotive is liquidating an asset. On Tuesday, F&I Sentinel announced it has reached a definitive agreement to acquire Express Recoveries from Cox Automotive. As part of the transaction, ... [Read More]

PODCAST: Wide-ranging F&I conversation with Travis Wools of Protective Asset Protection

Podcast
Monday, Jan. 15, 2024, 10:58 AM
SubPrime Auto Finance News Staff
In this episode of the Auto Remarketing Podcast, we reconnect with Travis Wools of Protective Asset Protection to recap the company’s latest dealer survey about F&I and more. Wools shared how dealers are approaching traditional F&I activities as well as ... [Read More]

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