Real-time messaging and chat functionality, virtual vehicle walk-arounds and test drives with video, and completing financing and trade-ins online. Those are some of the new methods consumers are using to purchase their new or used cars from local dealerships. Sixty-one percent of recent car buyers would want their newly purchased car delivered at home from […] [Read More]

Noel Watson has resigned as chief financial officer of automotive digital marketplace TrueCar to accept another business opportunity. Watson, whose new opportunity will be with a privately held company “outside of the automotive vertical,” according to TrueCar, expects to remain in his current position through Nov. 16. That is to ensure a smooth transition for […] [Read More]

Michael Taylor says travel suppliers have seen major challenges during the current challenging economic times. That has definitely been the case with the car rental industry, he said. “Despite these economic headwinds, the major rental car companies have been able to maintain high levels of customer satisfaction throughout the pandemic, largely through great customer service […] [Read More]

Mirroring the trend in the new-vehicle market, interest in the used-vehicle market has gone up since the start of the COVID-19 pandemic. Media planning company Comscore analyzed online used-car marketplace Carvana, noting that 58% more visitors viewed the Carvana site than one year earlier. Comscore also stated a “sustained lift” has taken place from the […] [Read More]

Mark Vickery, who is senior director of performance management at Cox Automotive, joins the Auto Remarketing Podcast to talk about digital automotive retail, dealer training, what 2021 may have in store and more. Plus, Vickery recaps his recent conversation with NBA Hall of Famer Magic Johnson, who is a speaker at the company's Forward Focus 2020 […] [Read More]

While Equifax gave a snapshot of the new leases booked during one week in September, Swapalease.com reported how many lease-transfer approval came during the entire month. Turns out, Swapalease found that September posted one of the highest approval rates of the years as site officials pegged it at 67.6%, a slight increase from the August […] [Read More]

Tesla’s strong growth in the electric vehicle market is no secret, and that is also the case when considering used electric vehicles. A recent iSeeCars study of the most popular used electric vehicles by state provides more evidence of that. But in the category of used EVs by market share, the Tesla Model S comes in […] [Read More]

Despite a cautionary tone from the Federal Reserve chairman about what is — or is not — being done by federal lawmakers, one survey showed consumers appear poised to spend more in the fourth quarter and beyond. While Fed chair Jerome Powell said an “expansion is still far from complete,” advertising technology provider OpenX discovered […] [Read More]

What is social listening and how does it apply to the automotive industry? And how is it different than social media metrics? Troy Scheer, chief marketing officer at Binary Automotive Solutions, joins the Auto Remarketing Podcast to explain.  To listen to the entire conversation, click on the link available below, or visit the Auto Remarketing Podcast page.  […] [Read More]

It’s almost certain that 2020 will not be another record year for the certified pre-owned vehicle market, and annual CPO sales are likely to fall about 7% from where they finished 2019, the ninth straight best-ever year. But right now, certified is the hottest part of the auto retail market, analysts said during Cox Automotive’s […] [Read More]