In his new position as vice president of operations for the East division of Automotive Finance Corp. — a business unit of global vehicle remarketing and technology solutions provider KAR Auction Services — Kyle Maurer now has operational leadership over 80 AFC branch or site locations. In announcing Maurer’s promotion, KAR said Maurer in his new position […] [Read More]

Retail sales projections from Edmunds, Cox Automotive, J.D. Power and LMC Automotive identified the drivers that are going to impact used-car departments this month as well as perhaps a year or more down the road. Aided by an extra sales day this July, Edmunds estimated that 3.4 million used vehicles will be sold this month for […] [Read More]

As Autotrader awaits the arrival of the new Chevrolet Corvette’s mid-engined C8 model, it describes the Corvette’s C7 as “an outstanding send-off to the front engine layout.” “More than just powerful, the Corvette has agile handling, a comfortable ride and a high-tech interior that is aging well so far,” Autotrader said in a news release. […] [Read More]

It’s yet another example of the auto industry’s efforts to attract qualified technicians to its workforce. In advance of the company’s opening later this fall of a new North Miami headquarters and showroom, Warren Henry Auto Group is seeking to recruit almost 50 qualified technicians on the spot by hosting an automotive technician job fair. The […] [Read More]

First, more bad news about dealer challenges in attracting qualified employees: According to the latest Cox Automotive Dealership Staffing Study, 20% of all dealership staff in the next six months will likely look for another job. And one-third of non-management employees feel neutral or unsatisfied with their jobs. According to Cox Automotive, those figures show […] [Read More]

Noting that an effective website is crucial for auto manufacturers, J.D. Power released its 2019 Manufacturer Website Evaluation Study Cross-Device — Summer. Examining websites based on information/content, appearance, navigation and speed (in that order of importance), the study measures how useful automotive manufacturer websites were during buyers’ process of shopping for a new vehicle. Placing in the […] [Read More]

National Insurance Crime Bureau’s communications vice president Brooke Kelley says insurance companies and agents will be available to help those feeling the impact of the recent Hurricane Barry. “However, when tragedy strikes, criminals have the tendency to swoop in and scam consumers, especially when it comes to the resale of flooded vehicles,” Kelley said in […] [Read More]

Distributed marketing technology company Netsertive says its new advanced data matching capability helps boost the efficiency of localized marketing campaigns for brand marketers. The company says the new offering, available to Netsertive and LiveRamp customers, improves targeting, optimization and full-circle analytics for marketers by overlaying first-party CRM data onto their target audiences. Netsertive sourced an […] [Read More]

Customer loyalty. It could be the most important metric for vehicle manufacturers. The reason? It could lead customers to become “brand ambassadors,” said J.D. Power vice president of data and analytics Tyson Jominy. “When a brand can connect emotionally with owners through the vehicle’s content, capabilities or prestige level, owners are much more likely to […] [Read More]

The senior economist of the National Automobile Dealers Association sees a continued “shift” in demand from new cars to used on the horizon, according to a Q&A analysis of the second quarter released by NADA earlier this month. One of the drivers for this movement to used vehicles is the pricing difference between new and […] [Read More]