When a customer buys a vehicle from a dealership, that transaction in and of itself is not the only important part of that visit. So, too, is establishing a vehicle-service relationship between that shopper and the dealership. That’s crucial, not only from the standpoint of driving a segment of their business with high margins, but […] [Read More]

Below is a Q&A with Linda Paton, office manager at Greater Rockford Auto Auction and a 2017 Women in Remarketing honoree. Auto Remarketing: What was your path to the automotive industry, and what do you enjoy most about working in the car business? Linda Paton: My path to the automotive industry began in 1963, while in […] [Read More]

SiriusXM and announced  on Tuesday that through its Credit Union Program it has partnered with the New Hampshire-based Service Credit Union. The credit union's members will now receive a three-month subscription for the radio company’s “All Access” package if they purchase any pre-owned car fitted with satellite radio that is financed through the credit union. […] [Read More]

Misleading performance metrics in the automotive industry will erode the trust between vendors and dealers. These ramifications will have lasting effects for everyone providing marketing services to dealerships. Most dealerships are beginning to rely heavily on analytics to evaluate their marketing campaigns. Because many marketing products can’t be evaluated only by CRM data, leads and […] [Read More]

Consumers' increased interest in both trucks and SUV’s over sedans is a shift the industry will have to wrestle with even more this year, says John Rickel, senior vice president and chief financial officer of Group 1 Automotive. “The overall industry, if you go back two years ago, had a 50/50 split between cars and […] [Read More]

Below is a Q&A with Kathi Mehall, vice president of technology in auto at Equifax and a 2017 Women in Remarketing honoree.  Auto Remarketing: What was your path to the automotive industry, and what do you enjoy most about working in the car business? Kathi Mehall: You could say my entire path has been the automotive industry! With […] [Read More]

As the volume of complaints the agency has handled swelled above 1.1 million, the Consumer Financial Protection Bureau filed a lawsuit in a federal district court this week against the debt collection law firm Weltman, Weinberg & Reis. The CFPB contends the firm has been falsely representing in millions of collection letters sent to consumers […] [Read More]

Below is a Q&A with Jeanene O'Brien, senior vice president of global marketing at Insurance Auto Auctions and a 2017 Women in Remarketing honoroee. Auto Remarketing: What was your path to the automotive industry, and what do you enjoy most about working in the car business? Jeanene O'Brien: I was a month away from graduating with my […] [Read More]

Below is a Q&A with Melinda Perry, assistant vice president of internal operations in Remarketing Solutions at GM Financial and a 2017 Women in Remarketing honoree.  Auto Remarketing: What was your path to the automotive industry, and what do you enjoy most about working in the car business? Melinda Perry: I began working in the automotive […] [Read More]

Auction sales volume in March was steady with year-ago figures and dipped 2 percent sequentially, according to the latest Guidelines report from J.D. Power Valuation Services. Showing a particularly sharp increase in the auction lanes was the late-model compact utility vehicle. Overall, there were 384,704 auction sales of vehicles up to 8 years in age, […] [Read More]