Factory-installed navigation systems may be causing more problems for consumers than they’re worth, according to the J.D. Power and Associates 2011 U.S. Navigation Usage and Satisfaction Study released Tuesday. Owners are experiencing a high number of problems with these devices, due mostly in part to routing quality, as well as system usability, the study showed. […] [Read More]

Monthly automaker report cards from TrueCar.com came out on Monday, and the leader of the class was a familiar one. Receiving the manufacturer grade in TrueCar’s Performance Scorecards is Hyundai, reclaiming top billing after Subaru won it in the previous month. Hyundai was given an A+ for the month, followed by Honda and Subaru in […] [Read More]

How can lenders help repo agents successfully recover vehicles in an efficient way? Veteran repossessor and Time Finance Adjusters executive Patrick Altes listed several lender attributes that’s helped his business and a host of TFA members. Altes began by stating a good repo client gives agencies information — and lots of it.  “How many cars […] [Read More]

Coming off of the best October the used-vehicle industry has seen in four years, CNW Research tried to brace dealers for quite a sales change this month. Based on the first 15 days of November, president Art Spinella calculated that full-month sales will increase only slightly more than 1 percent versus a year ago. CNW […] [Read More]

Along with analysis of what models are turning heads at this year’s Los Angeles Auto Show, Edmunds.com shared its expectations for November new-vehicle sales. Edmunds.com is reporting that November sales are on pace for a monthly seasonally adjusted annualized rate of 13.5 million vehicles, which would be an increase over the 13.3 million unit SAAR […] [Read More]

Showing how difficult it can be to break dealership stereotypes, a recent poll conducted for CarMax suggests buying a vehicle remains a hassle for women. When asked about their last vehicle-buying experience, more than a quarter of women surveyed felt they were not getting an effortless and quick transaction. A fair trade-in value and trustworthy […] [Read More]

On the heels of the federal government announcing its 2017—2025 fuel-economy proposal last week, the National Automobile Dealers Association is reminding dealerships to pick up their copy of the 2012 Fuel Economy Guide, which was recently released by the U.S. Department of Energy and the Environmental Protection Agency. Included in the guide are detailed fuel-economy […] [Read More]

The Hudson Cook law firm revealed recently it has a new partner to establish its Cleveland office, hiring an attorney who previously served as counsel for Chrysler Financial. Joining the firm is Angela Maynard Shovein, whose practice will focus on federal and state consumer financial service laws. Officials noted that Maynard most recently was counsel […] [Read More]

Auto Remarketing’s Used Car Week officially concludes today with a series of concurrent workshops. [Read More]

After an October that saw sales soar, bringing the SAAR over 13 million, the industry is expected to keep picking up steam, according to J.D. Power and Associates. Per the company’s monthly sales forecast, this month’s total light-vehicle sales are expected to come in at 975,600 units, marking an 8-percent climb year-over-year. That said, fleet […] [Read More]