Napleton Auto Group ranked as the dealer group most responsive to Internet leads, according to research by Pied Piper. The 2023 Pied Piper PSI Internet Lead Effectiveness Study showed Napleton at the top of the list for the second consecutive year, ahead of Penske Automotive Group and Herb Chambers Auto Group, which tied for second. […] [Read More]

Alan Ram’s Proactive Training Solutions recently announced the results of a partnership with Calldrip to conduct an independent study of 15 random auto dealerships in their database, scoring 1,215 sales calls. The study found what the companies called a “vital missing link.” as the customer’s vehicle trade was discussed only 14% of the time. However, […] [Read More]

Sarchione Auto Group has acquired Charles Auto Family, a Chevrolet dealership in Garrettsville, Ohio with a long history. The addition is Sarchione’s sixth new-car dealership, adding to its stores in the Akron-Canton area. It also owns a pre-owned dealership in the area. Charles Auto Family has been in business since 1957, Garrettsville and the greater […] [Read More]

Large dealer groups have long been spending money to acquire new dealerships – that’s how they became large dealer groups in the first place. Now, though, they’re directing some of that money in another direction by investing in companies that create technology designed to help those dealerships succeed. Three dealer groups — Mills Automotive Group, […] [Read More]

While car shoppers find buying a new car quite easy, they still find the process is taking too long, according to the latest research by CDK Global. The company’s latest Ease of Purchase Scorecard found that 83% of the consumers surveyed said it was easy to buy a car, but their satisfaction fell sharply — […] [Read More]

Online used-car retailer Carvana has adopted a Texas Department of Motor Vehicles tool designed to make the car-buying process more efficient. The electronic odometer and sales disclosure process is available through TxDMV’s webDEALER system. Carvana, the largest auto dealer to adopt the e-odometer process in Texas, said the e-odometer feature has helped it eliminate unnecessary […] [Read More]

Hertz is looking for a new leader. Paul Stone will step down as Hertz’s chief operations officer and president effective Sept. 30 to “pursue opportunities in the retail sector, where he began his career,” the rental car giant announced today. Stone will remain with the company through the end of October to assist with the […] [Read More]

Auto Lenders, an independent, family owned used-car retailer with nine locations in New Jersey and Pennsylvania, announced plans on Tuesday to open a showroom in Florida. The operation’s newest location in Palm Harbor is scheduled to open Oct. 2. The Tampa-area store, which was formerly a Honda dealership, is expected to have between 300 and […] [Read More]

Fox Motors announced it has acquired Kia of Grand Rapids North from Alabama-based Liechty Auto Group. The purchase gives Fox Motors 18 locations in West Michigan among its total of 45 rooftops in Michigan and Illinois, representing 47 automotive and powersports brands. It’s the fifth dealership added to the company’s portfolio this year, including a […] [Read More]

Off Lease Only, a Florida- and Texas-based used-car retailer whose stores were previously was among the leading used-car dealers in the country, has voluntarily filed for Chapter 11 bankruptcy and is closing its stores amid an auto retail environment it says has been “deteriorated” by scarce supply, price inflation and lack of demand and affordability. […] [Read More]