While findings showed the journey of a vehicle rolling over the curb at your dealership is becoming increasingly fragmented and digital, a top discovery from the sixth annual automotive research study by Urban Science in collaboration with The Harris Poll should make store managers excited. Urban Science found that nine in 10 U.S. car buyers […] [Read More]

Car Wars’ new partnership has promise. The provider of dealership phone systems announced it is integrating its artificial intelligence service scheduling tool Cari Scheduler into UpdatePromise, a service scheduling and communication platform for franchise dealerships. In a news release, the companies said the collaboration helps dealerships improve service scheduling and appointment accuracy to create smoother […] [Read More]

A former Penske chief financial officer is set to become the newest member of CarMax’s board of directors, the company announced. In a news release, the national used-car retailer said Robert O’Shaughnessy’s appointment to the board is pending the approval of shareholders during their annual meeting next month. CarMax also announced the planned retirements of […] [Read More]

Two dealer organizations this week announced initiatives to help feed people in need. The Greater New York Automobile Dealers Association donated two new Ford Transit delivery vans to Citymeals on Wheels during the opening day ceremonies of last month’s New York International Auto Show. And Ken Garff Automotive Group has launched its third annual Drive […] [Read More]

RockED’s drive to educate the automotive industry continues. The mobile-first training platform announced a new partnership with the North American Council of Automotive Teachers to provide automotive educators and their students with expanded access to training designed to develop career-ready technicians. In a news release, RockED said the collaboration provides “engaging, accessible training” that includes […] [Read More]

The best dealership group when it comes to responding to internet leads keeps getting better. For the fifth consecutive year, Napleton Automotive Group ranked No. 1 in Pied Piper’s PSI Internet Lead Effectiveness Auto Dealer Group Study, and for the second year in a row, it set a record. Napleton’s average internet lead effectiveness score […] [Read More]

Yes, it’s AI — everyone’s favorite buzzword. But when it comes down to it, artificial intelligence is only part of what CarMax’s new ChatGPT app is all about. The company billed as the nation’s largest used-car retailer touted the app, which allows car shoppers to search for vehicles using natural language and car owners to […] [Read More]

Jimmie Johnson is headed home — and Carvana made sure his car reflects that. The NASCAR Hall of Famer and owner of LEGACY MOTOR CLUB will be driving in NASCAR’s inaugural Anduril 250 Race the Base, coming up June 21 in San Diego. The race course through the streets of Naval Base Coronado is just […] [Read More]

These are the cars your dealership has known since Day 1. They’re the cars your customers are looking for. And now Carfax is letting your customers which ones they are. The provider of vehicle history reports has introduced the Carfax Homegrown badge, which appears on eligible Carfax reports to signal a vehicle that was sold […] [Read More]

About a year ago, Sonic Automotive announced that its EchoPark Automotive used-car program had secured naming rights to what was then Atlanta Motor Speedway. The move was seen as a natural fit, given the family lineage of and ties between Speedway Motorsports — which owns the track — and Sonic. EchoPark Speedway, as the Hampton, […] [Read More]