AutoNation made another executive move on Wednesday, giving additional responsibility to a current member of its management team. The company announced that Marc Cannon, AutoNation’s executive vice president and chief marketing officer, has been appointed executive vice president and chief customer experience officer. AutoNation described Cannon as an innovative leader with more than 30 years […] [Read More]

Digital transformation company Dealer-FX has launched a new offering that it says eases the processes of appointment scheduling and service check-in for vehicle owners and simplifies appointment management and customer communication for dealerships. The offering is called Experience, and Dealer-FX said it is designed for the "new normal" of social distancing. To help alleviate some […] [Read More]

Video walkarounds, at-home test drives and driveway delivery are some of the contactless buying options of the new Virtual Shopping communication system from Carsforsale.com. The company said it is unveiling the new system to ensure car shoppers’ and auto dealers’ safety and ensure seamless and safe buying connections in the wake of COVID-19. Carsforsale.com chief executive […] [Read More]

CarGurus offered discounts to dealers for April and May. The company is now continuing to offer discounts for June. For its subscribing dealerships in the United States, the company on Wednesday announced a 20% rate reduction for the month of June. CarGurus said it intended the June discount to provide extended cost relief, so U.S. […] [Read More]

The Greater New York Automobile Dealers Association, or GNYADA, says auto dealers collectively contribute more than $20 million annually to charitable causes in local communities such as Long Island, New York City and Westchester County. Once again, the association said, dealers are racing to the aid of their neighbors. GNYADA, which represents more than 400 […] [Read More]

A new initiative from vehicle-cleanliness and hygienic consulting company NuVinAir Global supplies free product, marketing materials and customer service to the company's franchisees who can assist frontline workers in combating COVID-19. The program is called NuVinCARES, and for one of its activities, NuVinAir's North Carolina franchisees provided law-enforcement officials with free products and services to treat […] [Read More]

Chances are, even the best preparedness efforts by world class companies didn’t include a plan for this level of uncertainty we’re all experiencing with COVID-19. It has, in many ways, been a level-setting moment that has put the auto industry on its heels. The situation isn’t pretty; there’s no spinning the reality of widespread furloughs, […] [Read More]

With a new video conferencing service from Gubagoo — a digital retailing and messaging provider for auto dealerships — dealers will be able to use any messaging platform to start face-to-face meetings with their customers. The new service is called Virtual Meetings, and Gubagoo said because of recent changes in the automotive retail environment, the […] [Read More]

North Carolina dealer Leith Cars says its new service provides customers with flexible vehicle purchase options, from home or any other convenient location for them. The company describes the service, “Leith Direct,” as “the safe, easy way to buy a car online.” With Leith Direct, customers can quickly go through each step and decide what […] [Read More]

Kerrigan Advisors sees the firm’s experience gained during the Great Recession prepared it to launch its latest service offering for dealerships. In the wake of the global economic shock caused by the coronavirus pandemic, Kerrigan Advisors on Monday added confidential financial restructuring and turnaround services for dealerships to its consulting practice. Stemming from deep experience […] [Read More]