Two new auto service programs are now available to help dealers during the COVID-19 pandemic, one providing data on closed repair order volume, which could help new-car dealerships understand and respond to changes in demand for vehicle maintenance and repairs. DriveSure is a customer retention product designed for new car dealerships, and it has compiled […] [Read More]

Dent Wizard International has partnered with the maker of a vehicle disinfection and long-term antimicrobial surface and air protection system that the company says meets the EPA’s criteria for use against SARS-CoV-2, the novel coronavirus that causes the disease COVID-19. Dent Wizard, a provider of automotive reconditioning services and vehicle protection products, said that through […] [Read More]

Auto/Mate Dealership Systems knows how important online reputation is to a dealership. The company says its integration with Bluejay Reviews means auto dealerships can monitor and improve their online reputation. That happens through automatic sending of personalized emails and texts to customers after they visit the dealership. Auto/Mate Dealership Systems has completed all dealership management […] [Read More]

A new collaboration between Flick Fusion and VinSolutions aims to ease the process for dealership staff to capture and share videos from within their existing CRM system. Flick Fusion is a video hosting, marketing and distribution platform, and VinSolutions is the provider of Connect CRM, a dealership customer relationship management system. VinSolutions has selected Flick […] [Read More]

A new Business Continuity Resource Hub from Cox Automotive’s Dealer Software Solutions brands, Dealer.com, Dealertrack DMS, VinSolutions and Xtime, is geared toward dealers looking to resolve current challenges and reimagine their business for the future in the wake of the COVID-19 pandemic. Cox Automotive experts deliver the continuously updated series of no-cost webinars, which focus […] [Read More]

Alex Perdikis of auto dealer Koons of Silver Spring says his company realizes that as the COVID-19 crisis continues, “these are the most challenging times we may ever experience in our lifetime.” Because of that, his company is offering pay the rent, lease or mortgage payment for the next two months, up to $1,500 a month, […] [Read More]

Amid the COVID-19 pandemic, the vehicle showroom has become a virtual one. And car dealers, like many other businesses, are having to shift their business to a mostly digital one. With that in mind, Cox Automotive's Mo Zahabi joins the show to discuss his Digital Retailing Best Practices webinar and how dealers can adjust to […] [Read More]

Franchised dealerships in the nation’s capital are answering the call to help healthcare workers with patients who have the coronavirus. On Monday, the Washington Area New Automobile Dealers Association (WANADA), also producers of The Washington Auto Show, made a $50,000 donation to MedStar Georgetown University Hospital, to help support its work screening and treating patients […] [Read More]

Online car marketplace Shift has created two temporary programs to help essential workers and the community at large obtain reliable transportation during the ongoing COVID-19 outbreak. The Essential Workers Program is one of those, and it will provide special discounts on vehicles for essential workers such as medical professionals, utilities operators and grocery store staff […] [Read More]

Used-vehicle sales declined 50% year-over-year in the last full week of March, according to the latest video report from Cox Automotive chief economist Jonathan Smoke that was released Tuesday. They fell 50.4% during the week, then “stabilized” on that Sunday (March 29). “However, when we look at the leading indicators of what these sales are likely […] [Read More]