NADA has conducted its Dealership Workforce Study since 2012, and the association describes the study as an examination of car and truck dealership compensation, benefits, turnover and retention, hours of operation and work schedules. NADA says the study helps dealers “stay ahead of the demographic curve.” Now, the 2019 Dealership Workforce Study is open for […] [Read More]

It was a bit of a rocky road to begin 2019, but certified pre-owned vehicle sales are likely to reach another record year, according to Cox Automotive. Its analysts are calling for 2.75 million CPO sales this year, which would be up from 2.70 million in 2018. That would be the ninth straight record years […] [Read More]

Finding the right dealership can make or break the car buying experience. So says Edmunds chief executive officer Avi Steinlauf. “Our latest Five Star Dealer list is a great starting point for shoppers on the hunt for a local dealer that shares our commitment to superior customer service and support, and we’re honored to support […] [Read More]

Mazda North American Operations appointed its current president and chief executive officer Masahiro Moro to chairman and chief executive officer. The move was one of several leadership team changes MNAO announced that will be effective April 1, as the company “moves forward with its next-generation product,” said Mazda Motor Corp. president and chief executive officer Akira […] [Read More]

In his time as the North American head of remarketing and certified pre-owned at Tesla, Seneca Giese got a first-hand look at how quickly pre-owned Tesla models were selling. “Looking ahead, seeing all the planned plug-in vehicles coming to market meant that there's going to be a healthy secondary market eventually,” said Giese, who was […] [Read More]

Through the end of March, qualified shoppers can get a certified pre-owned GMC Acadia or Terrain with 1.9-percent interest for up to 36 months. Autotrader describes that as one of many strong offers that automakers and dealers will be rolling out as they gear up for one of their prime selling stretches of the year. […] [Read More]

Marking its eighth market in Ohio, e-commerce platform Carvana launched in Dayton. The move continues Carvana’s recent flurry of launch activity. The company announced in February that it opened in its 100th market— in Savannah, Ga. — as well as in five Northeast markets. Prior, in January, it announced it was launching in five New […] [Read More]

CarMax is about to go on a hiring spree in Georgia. For its new customer experience center opening in Peachtree Corners this summer, the used-car retailer plans to hire customer experience consultants, assistants and managers to work at the location and will also hire for approximately 200 customer service positions over the next 12 months […] [Read More]

It was the last quarterly earnings call in which Mike Jackson will be the sitting chief executive of AutoNation, but not one without the usual candid, opinionated and ultimately insightful commentary from the longtime CEO. During the Q&A portion of the February call, an analyst encouraged Jackson to remain a “vocal” presence in the car […] [Read More]

SaleSleeve is a sales document holder that the company says is designed to provide high visibility when displaying sales documents on the inside or outside of a vehicle. Wheels Automotive Dealer Supplies has added SaleSleeve’s patented products to its newest online catalog, which will be available in early April. SaleSleeve’s IPX7 waterproof rating helps further protect sales […] [Read More]