Independent dealers from Alabama and Maryland received two of the top national honors handed out by the National Independent Automobile Dealers Association. During NIADA’s 72nd annual Convention and Expo in Orlando, Fla., Randy Crump, president of Friendly Auto Sales in Jasper, Ala., was named the 2018 National Quality Dealer of the Year. Krietz Auto, a […] [Read More]

TrueCar chief executive officer Chip Perry described how traditional dealership messaging sometimes fails to address the most important trust gap used-vehicle shoppers have. Perry reiterated TrueCar research that pinpointed five pieces of information that consumers want but they often are the most difficult to learn from dealerships. Those elements included: — Monthly payment  — Easy […] [Read More]

HGreg.com has confirmed plans to open a new North Miami location this summer — the company’s third pre-owned car dealership. Plans for the new store come just months after the company announced the opening of its HGreg.com Broward location in February. HGreg now has a total of four locations across Florida: its three used-car dealerships, along with the HGreg LUX […] [Read More]

Last month, Honda broke a certified pre-owned sales record that had stood for almost five years. There were 26,192 Honda CPO units sold in May, the strongest ever for the brand’s certified program. The previous record was set in August 2013, when Honda sold 25,139 CPO vehicles, the automaker said in a news release. Honda […] [Read More]

The retail auto industry is full of processes, from greeting the customer to selling that shopper a car, setting up financing, warranties and beyond. “The one process that seems to be missing is, ‘how do we bring the best people into our dealership?’” Hireology vice president of product Scott Brinkman said during a podcast recorded at […] [Read More]

Once again, Larry H. Miller Dealerships hosted group employees, vendors and business partners on the golf course to support its charitable arm Larry H. Miller Charities on Tuesday. Not only did 54 foursomes come out to compete, this year’s 2-day LHM Golf Classic tournament raised $400,000 for the dealership group’s charity program. Following an opening dinner and silent […] [Read More]

Mazda is taking an extra step to ensure recalled vehicles it has manufactured are repaired, especially units with faulty Takata airbags. CCC Information Services announced on Wednesday that it is working with Mazda North American Operations (MNAO) to address vehicle safety, creating a new method for the automaker to identify recalled vehicles and help third-party […] [Read More]

World Class Automotive Group recently broke ground on a new Lincoln dealership that is part of a 25-acre, $140-million mixed-use redevelopment at the historic Braniff International Airways facility at Dallas Love Field. While renovations are predicted to be finished by summer 2019, the redevelopment of the historic site conducted in partnership with the Texas Historic Commission […] [Read More]

 A Porsche Boxster for date night; a couple of days later, a seven-passenger Land Rover Discovery to haul Junior and his belongings to college; and a couple of weeks after that, a Maserati Ghibli to pick up that all-important client. Park Place Dealerships wants to meet a customer’s every driving need, even when it means […] [Read More]

Larry H. Miller Dodge Ram Avondale (LHM Dodge Ram Avondale) recently earned a spot on the list of the 2018 Top Companies to Work for in Arizona for the third consecutive year. This year’s other auto industry winners include Carvana, Digital Air Strike, DriveTime and General Motors Arizona IT Innovation Center. A total of 100 […] [Read More]