The practice called rapid reconditioning to get vehicles from acquisition to the sales lot faster has caught the imagination of general managers and their reports. When implemented and executed well, rapid reconditioning results in measurable step-by-step discipline, accountability and return on investment for dealers who pursue continuous improvement. As rapid reconditioning brings new recognition of the recon […] [Read More]

The National Automobile Dealers Association wanted to alert principals and store owners who might be impacted by any turkey-consumption slumber about a crucial part of the U.S. Senate’s tax reform measure that currently includes a significant change regarding deductibility of floor plan interest. As currently written, NADA explained the Senate’s tax bill would limit the […] [Read More]

The latest dealer survey from KeyBanc Capital Markets highlighted that an overwhelming majority of participants see used vehicles rolling over the curb at a healthy clip and service drives steady with activity. Analysts explained that survey responses indicated a second consecutive month of used-vehicle sales volume increases in October as 76 percent of respondents reported […] [Read More]

Thanksgiving has always been one of my favorite holidays. A uniquely American opportunity to gather with family, share favorite recipes, and reflect upon all the blessings in your life is a blessing in itself. But this year, I suspect many dealers will experience indigestion around the Thanksgiving table NOT due entirely to green bean casserole. […] [Read More]

IntelliChoice, Vincentric and U.S. News & World Report each recognized certified pre-owned program award winners during the Used Car Awards luncheon, sponsored by TradeRev.  The luncheon, which also recognized other dealer-level and industry awards, was held during Used Car Week in La Quinta, Calif., last week. Starting with IntelliChoice, Kia earned honors as the Best Popular Program […] [Read More]

Cars.com outlined for consumers some of the top car deals they can expect to find at their local dealerships. But it would also be prudent for dealers to take note of what specific vehicles shoppers have their eyes on this year as arguably one of the busiest holidays of the year for most dealerships approaches. Cars.com […] [Read More]

After narrowing down its list to a few dozen Best Buy Award contenders in 12 major vehicle categories, Kelley Blue Book announced Thursday that it has named the 2018 Honda Accord this year’s overall Best Buy Award winner. In addition to selling for far less than the average new car, the 2018 Honda Accord provides more […] [Read More]

Subaru of America recently launched its 10th annual Share the Love event, which will benefit Make-A-Wish America for the seventh year. This month, through Jan. 2, Subaru will donate $250 for every new Subaru vehicle sold or leased to Make-A-Wish or one of three other participating national charities of the purchaser's or lessee's choice, the company […] [Read More]

Maybe the Beatles were on to something back in 1965 when they released this single. If you look around the market these days; marketers have their heads down trying to figure out how to transform their business models to include some sort of subscription type offer and bring it to market. It’s really very interesting […] [Read More]

Despite an array of online resources available to car shoppers today, interactions with dealership sales staff just before purchasing leads to high sales satisfaction, says J.D. Power.  As vehicle technology features become more advanced, shoppers largely depend on dealership experts to instruct them on how to use new technology, according to the latest U.S. Sales Satisfaction […] [Read More]