On Monday, TrueCar shared a handful or so of updates to its Dealer Pledge initiative for 2017 and said these enhancements will be the “centerpiece” of its efforts at the NADA Convention & Expo later this month. The company launched its Dealer Pledge in March to address concerns from TrueCar Certified Dealers. Among the six updates […] [Read More]

Used-car sales are predicted to do well in 2017, following what was a record year for used-car sales, according to two automotive industry leaders.  In an AIADA AutoTalk webinar in late December,  KAR Auction Services chief economist Tom Kontos and David Lim — vice president and equity analyst at Wells Fargo Securities — discussed last year’s used-car […] [Read More]

Make it six straight years of record certified pre-owned vehicle sales. Autodata Corp. reported Thursday that there were 2.64 million CPO sales in 2016, another best-ever sum for this rapidly expanding market. That beats year-ago figures by 3.5 percent, according to Autodata. Appropriately enough, the final month of the year was the strongest December on […] [Read More]

AutoNation announced on Wednesday that it's begining the year by hosting a coast to coast all-day hiring event on Tuesday in 15 cities. There are thousands of sales and service positions available at all stores and service centers, according to AutoNation. Store management will be present at each city’s hiring event and offers will be extended to […] [Read More]

The challenges facing franchised dealers these days are as big as they are diverse. Regulatory pressure from Washington, D.C. A vehicle recall process that can be frustratingly sluggish. Technological changes that impact the retail model, vehicle ownership and the vehicles themselves. But if there’s one thing dealers have in their arsenal it’s this: resiliency. That […] [Read More]

Year-to-date certified pre-owned sales stood at 2.41 million units at the end of November, according to Autodata Corp., and this was up 3.6 percent and all but certain to break the 2015 sum of 2.55 million units sold.  That would extend the streak of best-ever years for CPO sales to six. So what is driving […] [Read More]

CarMax and two dealer groups have agreed to settle Federal Trade Commission charges that they touted how rigorously they inspect their used vehicles, yet the regulator claimed the dealers failed to adequately disclose that some of the vehicles were subject to unrepaired safety recalls. The FTC indicated on Friday that the proposed consent orders will […] [Read More]

Looking at the certified pre-owned vehicle market, it’s clear that change is in the air. There are more customers interested in CPO vehicles than ever — 3 million in 2016. With 4.6 million vehicles set to come off lease by 2020, the number of in-market CPO customers could grow as high as 5.2 million over the […] [Read More]

The U.S. Department of Transportation’s National Highway Traffic Safety Administration recently issued an amended order to continue the acceleration of recall repairs for millions of U.S. vehicle owners affected by the Takata air bag inflator recalls. Officials explained the Amended Coordinated Remedy Order sets requirements for when automakers must have replacement parts available for customers […] [Read More]

On Friday, Autotrader released its list of eight brands it says offer the best deals on certified pre-owned vehicles this holiday season. "CPO vehicles are perfect for qualified shoppers who don't want to spend a fortune on a new car, but who are concerned about the repair bills that can accompany used vehicles," said Brian […] [Read More]