As May came to close, new- and used-car sales predictions for the month flowed in. Most all of the reports showed positive year-over-year and monthly growth, with automakers expected to see double-digit sales increases right and left. Edmunds.com predicts that an estimated 3.14 million used cars will be sold in May, for a SAAR of […] [Read More]

Dealership service departments are a crucial aspect of customer retention and loyalty and they also serve as a key area for potential trade-ins to flow in. In other words, dealership technicians need to be on top of their game.  For General Motors dealers, the GM Technical Assistance Center handles thousands of calls from dealership technicians […] [Read More]

Captive finance companies, OEMs and more have the victims of the recent Oklahoma tornadoes top of mind, as reports of relief efforts continue to flow in. Hyundai Motor American revealed it is committing $200,000 to Oklahoma tornado relief efforts through a donation to the American Red Cross. "The massive devastation caused by last week's tornado […] [Read More]

Although new models no longer are being manufactured, eBay Motors recently added Saab Automobile Parts North America to its seller program so genuine parts, accessories, technical support and repair service will be available “for years to come,” according to site officials. The site highlighted that the addition of SPNA continues to bolster eBay Motors’ continually […] [Read More]

Providing as much information on a used vehicle as you possibly can for a potential buyer fosters trust and helps customers “overcome any negative feelings.” That’s the consensus from the findings of a study commissioned by CarProof Vehicle History Reports last year. The study implemented by BluGuru Consulting showed that vehicle history reports play an […] [Read More]

After turning around a disorganized used-car department into a well-oiled machine — improving volume, gross profit, inventory levels and retail readiness in the process — one New York dealer gave vAuto founder Dale Pollak some insight into what went into this turnaround. In Pollak's latest blog post, Paul Lynch, the general sales manager at DePaula […] [Read More]

About 400,000 pickups — the Ford F-150 from the 2011 through 2013 model years — are being probed by the National Highway Traffic Safety Administration’s Office of Defects Investigation. Officials indicated they have received 95 reports alleging incidents of reduced engine power during hard accelerations by trucks equipped with 3.5-liter gasoline turbocharged direct injection (GTDI) […] [Read More]

More than 40 dealerships from across the country have been named recipients of the Women’s Choice Award, presented by WomenCertified. The dealerships earned the award via customer surveys done by the company, which showed that nine out of 10 of the dealerships’ female customers would highly recommend them to family and friends for their levels […] [Read More]

Though not without recent bumps in the road, if there’s any question as to how the overall used-vehicle sales picture is looking this year, data from CNW Research provided to Auto Remarketing may provide the answer. It has been more than a decade since year-to-date used-vehicle sales at April’s end have been as high as […] [Read More]

As car dealers realize they need to expand their “net” to acquire cars, many recognize the typical used-vehicle manager isn’t fully up to the task. I’m not talking about the manager’s ability or skill, although that can often be an impediment as online sources play a larger role in a used-vehicle department’s acquisition. The bigger […] [Read More]