The hike in comparable store used-vehicle sales for CarMax was the best it has been “in several years,” the retailer said Friday in reporting its second-quarter fiscal results. Management attributed the strong gain to stronger conversion, reflecting a solid consumer credit environment and the progress its stores have made in execution. All told, CarMax reported […] [Read More]

While the percentage of consumers who say they are only considering a new car is significantly higher than the share of used-only shoppers, actual registration data tells a different story. That’s according to the 2013 Edmunds.com Car Shopping Trends Report, which broke down some consideration and registration data in the new- and used-car markets. [Read More]

DealerSocket revealed this week its Certified Partners program is now in pilot. The new program uses a suite of application programming interfaces to provide integration points between DealerSocket and third-party partners, including DMS vendors, call-tracking vendors and fulfillment centers, the company explained. [Read More]

Honda Canada recently revealed a recall that deals with certain 2006–2007 Honda S2000 and 2006 Acura RSX models. Vehicles included in the action are 130 S2000 vehicles and 649 RSX vehicles from the aforementioned years. This recall will be to inspect and, if necessary, replace the brake booster in these vehicles. The company explained that […] [Read More]

Volvo Canada revealed this week a newly appointed chief financial officer. Chosen for the position of CFO is Matt Girgis, who will take on the role this coming Monday. The company explained that Girgis has extensive experience from past positions at BMW Group and previously Volvo Canada, where he held various roles within the finance […] [Read More]

NCM Associates has brought in two additional associations to serve its retail auto clients. NCM announced Wednesday that it has hired Lee Michaelson and Robert Crocker, which join NCM’s Retail Operations Consulting division under Paul Stowe’s direction. The company said Michaelson and Crocker each have significant retail automotive management experience and will help NCM in […] [Read More]

How do the top used dealers in the nation attract and keep customers? Some of the nominees from Auto Remarketing’s  “Best in Pre-Owned Performance” feature shared their strategies and tips to make a dealership stand out from the crowd. Over at Certified Benz and Beemer in Scottsdale, Ariz., sales manager Trevor Gaiser said, “On our […] [Read More]

Auto accessories used to be all about performance and appearance. According to a new study, dealers should note that’s no longer the case, and the accessories market can impact their businesses. Foresight Research reports that the demand for accessories has greatly expanded, and crosses all brands and segments. In its syndicated 2013 Vehicle Accessory Market […] [Read More]

Used Car University recently announced it will be offering an upcoming workshop that focuses on how to increase profit in your used-car department. The workshop, titled, “Find $500,000 of Additional Gross Profit in Your Used Car Department,” is scheduled for July 11, in Nashville, Tenn., at the Radisson Hotel Nashville. The 8 a.m. to 5 […] [Read More]

Chrysler announced Tuesday that it and NHTSA “resolved their differences” on a recall request from NHTSA involving 1993–2004 Jeep Grand Cherokees and 2002–2007 Jeep Liberty vehicles, and later in the day, said it would be recalling 1.56 million of these units and performing a “customer satisfaction action” on the remainder of the vehicles. (As detailed […] [Read More]