While for many nominees for the TIME Dealer of the Year Award operating a dealership has been part of the family for generations, one individual in the running came to store management after a career in law enforcement. In the next group of profiles, these store executives all share what’s important to them — in […] [Read More]

Customer relationship management company CAR-Research XRM released this week its findings from its study that covers the top reasons car buyers leave the dealership without buying. Perhaps giving dealers some insight into ways to close the deal with potential customers, the findings show that “the top reason customers leave without buying is that they are […] [Read More]

Carfax named seven states where the company said the number of vehicles for sale online with unfixed recalls has increased an average of more than 25 percent. That group includes Iowa, Missouri, Kansas, Illinois, Indiana, Wisconsin and Michigan. “Buyers in these neighboring Midwest states need to be concerned about this disturbing trend,” Carfax said Monday. […] [Read More]

After eclipsing the best-ever annual sales mark in 2012, the certified pre-owned market began 2013 by setting a record for the strongest January of all time, according to Autodata Corp. There were 150,626 certified vehicles sold last month, which was a 14.9-percent year-over-year improvement, Autodata said, also noting that all-time records were set at Mercedes-Benz, […] [Read More]

As predicted, 2013 began with a healthy used-vehicle sales gain in January. CNW Research indicated the year-over-year sales increase came in at 6.9 percent as deals originating at franchised and independent dealerships as well as private-party transactions totaled 2.35 million units. During the first month of last year, CNW said the industry produced sales of […] [Read More]

Sales reports from the first month after the best year in the history of the certified pre-owned market have begun to surface, and it appears a few brands have raced out of the gates to begin 2013. Mazda, for example, just finished off its best January ever with 2,560 CPO sales, said Roger Basa, the […] [Read More]

The General Motors Foundation revealed late last week it is giving a $1 million grant to Habitat for Humanity International in an effort to help with neighborhood revitalization efforts in 12 U.S. cities. The grant was presented Thursday by the Foundation president and GM director of corporate relations Vivian Pickard during the Washington Auto Show. [Read More]

In addition to announcing a new branding strategy for the franchises within its domestic and import business segments, AutoNation reported in its 2012 full-year and fourth-quarter results Thursday that the retailer increased used retail sales by nearly 6 percent last year. AutoNation moved 180,973 used retail units in 2012, good for a 5.8-percent increase from […] [Read More]

CarMark Certified Pre-Owned, a leading third-party vehicle certification program, recently announced that it is expanding its offerings in order to provide more flexibility for its dealer base and additional options for consumers. [Read More]

With used prices expected to continue to decline after holding unusually high rates for the past few years, dealers may have more options when it comes to stocking used vehicles that would be more affordable to consumers. Kelley Blue Book released a list of 10 Best Used Cars under $8,000 — with a variety of […] [Read More]