It was announced this morning that J.D. Power and Associates and DealerRater have entered an alliance in which the two companies will integrate each other’s capabilities to give dealers a deep base of shopper feedback and help stores drive stronger relationships with customers. Under the alliance, DealerRater’s customer ratings and reviews of dealers will be […] [Read More]

Mobile data access right from the service lane is available via a new app extension. AutoLoop on Tuesday announced the debut of SmartLane, an app extension of AutoLoop Book, available for the Apple iPad. SmartLane allows auto dealerships running the Book program real-time access to customer data right from the service drive. “AutoLoop Book is […] [Read More]

Marketing the right vehicle to the right buyer — minus large ad spends for across-the-board targeting — is the aim of a new offering by Dominion Dealer Solutions. On Tuesday, the company announced the first of what it calls a “series of progressive and integrated product improvements” meant to assist dealers with their merchandising and […] [Read More]

Haystak Digital Marketing shared more details about its all-new website platform — HAYSTAK KORE360 — a platform the company created in-house using leading-edge technology and data from thousands of top performing dealer websites.  The company highlighted on Monday that HAYSTAK KORE360 is built for the ever-changing needs of shoppers who demand instant access to information […] [Read More]

In what the company has described as “an innovation in online car shopping,” Carfax announced this morning that online car shoppers at Carfax.com can now search for used vehicles with specific history details — meaning shoppers can tailor their searches to include, for example, vehicles that have service records available or cars with no accidents […] [Read More]

During a panel discussion on multi-platform selling at Used Car Week this fall, GM Financial’s Dan Heinrich expressed a concern. He said one of the hurdles to this type of online wholesaling gaining widespread traction in the remarketing business was inconsistency with condition reports. Flash forward a couple months, and the industry may have found […] [Read More]

In a joint announcement today, Manheim, ADESA and the independent auctions said they have made significant progress toward the creation of a multiplatform bidding solution that would facilitate simultaneous bidding on vehicles listed on multiple online auction sites. The statement from these auction parties says that the proposed multiplatform solution is different from any other […] [Read More]

This week, Spireon and Sprint formed a relationship aimed at providing Spireon’s FleetLocate-branded mobile resource management (MRM) solutions to fleet operators utilizing the Sprint network. Sprireon highlighted FleetLocate solutions can enable companies to maximize productivity, improve operational efficiencies and improve the bottom line through more effective management of assets, trailers and service fleets. This collaboration […] [Read More]

Predicting that the number of mobile subscribers using apps will rise to 4.4 billion in the next three years, one company has launched a new product to help auto dealers capitalize on the boom while building loyalty in the service lane. ELEAD1ONE this week announced the launch of ELEAD LoyaltyLink, a consumer-facing mobile app the […] [Read More]

In addition to launching a new website this week, Auto Remarketing is approaching a pair of social media milestones: 6,000 members on its LinkedIn page and 1,700 followers on Twitter. Both of these social media resources have proven to be avenues for our readers to be part of these vibrant, professional, networking and information-sharing communities. […] [Read More]