The Digital Age is upon us, but some dealerships are still struggling to “digitize” their stores. Old habits die hard, says Chris Hill, e-commerce director at Bill Jacobs Auto Group. In a recent Contact at Once Auto Dealer Chat Video, Hill discussed methods to help shift your sales teams' perspective to a “digital first” mindset. […] [Read More]

AutoTrader Group, provider of marketing and software solutions, late last week announced its partnership with Chatmeter to offer enhanced dealer services. AutoTrader said it will utilize its 3-in-1 location-based reputation management solution, which offers dealerships online review management, social media monitoring and local SEO analytics at the geo-local level. Chatmeter's location-based analytics will provide online […] [Read More]

In the first installment of our Digital Intelligence series, we talked about the prevalence of mobile devices in the car-shopping process. This time around, we’re going to take a look at other devices consumers are using and how these technologies are intertwined during the research and purchase processes. Citing data from Polk, AutoTrader.com indicated in […] [Read More]

In addition to being able to list their new-vehicle inventory via General Motors’ new Shop-Click-Drive tool, GM dealers can also choose to list their pre-owned inventory through this online retailing tool that the automaker took nationwide on Wednesday. A GM spokesperson confirmed these details to Auto Remarketing today, indicating that GM dealers participating in Shop-Click-Drive […] [Read More]

MPi, a provider of revenue and retention solutions for dealership service departments, announced that Jaguar Land Rover North America endorsed the company’s EDGE WorldClass tool on Tuesday. MPi and JLRNA are also teaming up to offer Jaguar and Land Rover retailers a special limited-time enrollment incentive. Officials highlighted that EDGE WorldClass is a solution that […] [Read More]

Autobytel this week teamed up with SaleMove to become the exclusive provider to the industry of SaleMove’s innovative technology for enhancing communications with consumers. Officials highlighted that SaleMove’s patent-pending technology is geared to allow dealers and manufacturers to enhance the online shopping experience by interacting with consumers in real-time, using the method most comfortable to […] [Read More]

Chief executive officer and president of NCM Paul Faletti Jr. had some interesting news for dealers this week. The exec revealed that NCM AXCESSA — the company's dealership data management platform — has completed integration with DealerTrack DMS. Faletti said, “The DealerTrack team was a pleasure to work with and we are excited to offer […] [Read More]

First launched in January, online used-vehicle retailer Carvana unveiled a new tool today to further enhance what the company said is transparency in the purchasing process. Carvana launched its market price comparison tool called FairCompare, which is designed to allow consumers to evaluate the price of a Carvana vehicle side-by-side with comparable models in their […] [Read More]

Keep sales high and costs low — dealers know the drill, and new services announced this week by Car-Research XRM are meant to address that challenge. The new automotive customer relationship management services available to dealerships through Car-Research XRM can be used to drive sales through enhanced Internet marketing efforts and improved research data, the […] [Read More]

POADA is hosting a free Market Intelligence Webinar with Carfax next week that will hone in on the “Mobile Marketing Revolution” and show dealers how using mobile devices can not only help engage current customers and reach out to new ones, but also aid dealers in acquiring the right used vehicles for their lots. More […] [Read More]