As the average age of on-road vehicles rises, a new product could offer dealership service advisers a way to build stronger customer relationships, possibly paving the way to an upsell. Announced this week by Auto/Mate Dealership Systems is the launch of its mobile service department solution for auto dealership clients. Available currently for Windows-based tablets, […] [Read More]

With technology advancing and new programs and offerings being launched daily in the mobile and digital world, it is hard to find something you can’t do online these days. Customers can ever browse, finance and buy a car entirely online. Carvana, backed by DriveTime, has launched a completely online car retailer in Atlanta, touting what […] [Read More]

More than 600 Volkswagen dealers across the U.S. will soon employ Xtime as their cloud-based, customer relationship management and scheduling platform.  Xtime on Tuesday announced an enterprise-wide agreement with Volkswagen of America to deploy Xtime’s ServiceCRM to all 600-plus dealers in its U.S. network. Currently, more than 200 Volkswagen dealers use Xtime; Xtime reports that […] [Read More]

Looking to the service lane for sales leads may not be a new idea in the dealership world, but two companies have joined forces to offer a new way to automate the process. MPi and TEGA Technologies on Monday announced their partnership and the introduction of Service Turn, which they say is an automated way […] [Read More]

ADP Dealer Services and RedBumper have teamed up to create a new way for dealers to manage their used-vehicle inventories via mobile devices. ADP Dealer Services this week announced its new retail solution called Lot Management, as what the company called the first of many solutions to be wrapped into its Front Office Edge suite […] [Read More]

For dealers listing their used vehicles on Edmunds.com, connecting with used-car shoppers has perhaps become easier thanks to a new offering from the website. Edmunds has released Used Inventory Email Alerts that notify a shopper when a used car matching his or her criteria has been uploaded to the used-car listings on Edmunds.com. [Read More]

Greater visibility and improved analytics in the dealership, without taxing its local area network, is the goal of The Next Up, in announcing a new version of its retail sales process. On Tuesday, The Next Up announced its all-new, 100 percent cloud-based version of the software for 2013, which the company bills as the “only […] [Read More]

As dealerships search for ways to be more environmentally friendly and energy efficient, the companies that serve them are searching for innovative solutions, such as going paperless. One of these companies, Digital imaging solutions firm Canon U.S.A. Inc. revealed Tuesday the launch of Canon Solutions America Inc. — a wholly owned subsidiary of Canon U.S. [Read More]

Dealer.com has received a couple accolades from Google this week as part of the search engine’s Premier SMB Partner Awards. Dealer.com has been named the North American "Best in Quality Accounts" and "Display & YouTube Champion" by Google's AdWords Premier SMB Partner (PSP) program.  [Read More]

Two new patents filed by DMEautomotive point to what the company calls “breakthrough technology” for its dealer-branded mobile app, meant to boost service and sales retention. DMEautomotive on Tuesday announced its filing of two patent applications with the U.S. Patent and Trademark Office, for the company’s Driver Connect app. The first patent application pertains to […] [Read More]