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This Month's Focus

Artificial Intelligence
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CARS Protection Plus taps Circuitry.ai Warranty Decision Intelligence to help adjusters resolve claims faster
Wednesday, May. 6, 2026, 10:38 AM
Here’s an example from the car-warranty industry where companies are leveraging artificial intelligence to help people, not replace them. On Tuesday, CARS Protection Plus, a provider of vehicle service contracts, announced it has gone live with Circuitry.ai’s Warranty Decision Intelligence ... Read More
DealerOn’s dual launch includes AI search visibility platform, ‘intelligent layer’ touching full dealership
Tuesday, May. 5, 2026, 03:28 PM
DealerOn has done NASA one better. While the space agency recently launched the first astronauts to visit the moon in more than 50 years, the provider of auto dealership websites and digital sales and marketing technology boasted two launches on ... Read More
Newest Experian tool designed to reduce risk within AI-driven commerce
Monday, May. 4, 2026, 11:19 AM
Experian found another way to connect people and technology. And the newest tool emphasizes the component of a transaction including a real person. Last week, the company launched Experian Agent Trust, a framework that designed to establish a secure, verifiable ... Read More
FICO’s Shams Blanc on lenders sharpening underwriting & more
Wednesday, Apr. 29, 2026, 03:54 PM
Fresh off being in Miami as part of the Used Car Industry Summit that Cherokee Media Group hosted this spring, Shams Blanc, who is vice president of auto scores at FICO, appeared again on the Auto Remarketing Podcast. Blanc discussed ... Listen Here
Byron Oldham of Honest Autos & FIADA
Monday, Apr. 27, 2026, 07:47 PM
Byron Oldham is president of the family-owned Honest Autos dealership and is president of the board at the Florida Independent Automobile Dealers Association. In this episode, Oldham talks with Cherokee Media Group senior editor Joe Overby about the upcoming Southeast ... Listen Here
Automotive CFO-To-Go Kathi Kruse talks dealership finance, accounting in ‘lightning round’
Sunday, Apr. 19, 2026, 04:27 AM
Kathi Kruse, the Automotive CFO-To-Go who brings her financial expertise — born through years of experience as a dealership chief financial officer — to dealers needing help in that area, is back on the Auto Remarketing Podcast. In this episode, ... Listen Here

Mazda teams with Medallia for customer engagement, experience efforts

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Tuesday, Nov. 3, 2020, 02:46 PM
Auto Remarketing Staff
Mazda Canada is turning to experience management company Medallia, utilizing several of its tools across its dealerships to help “understand customer sentiment,” the latter said in a news release late last month. “2020 represents our 100th year in business. This ... [Read More]

‘A much quieter and stable’ wholesale car market in Canada

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Thursday, Oct. 29, 2020, 02:18 PM
Auto Remarketing Canada Staff
Here’s a phrase you don’t often hear during 2020’s topsy-turvy automotive market: “much more even-tempered.” But alas, that’s how Canadian Black Book describes wholesale vehicle price trends at October’s end. There was a 0.03% dip in prices this past week ... [Read More]

CARFAX offers details on its continued Canadian growth

Carfax canada
Wednesday, Oct. 28, 2020, 08:08 PM
Auto Remarketing Canada staff
To accommodate its continuing growth in Canada, CARFAX said it will add hundreds of highly skilled jobs in the next few years. To house the expanding 230-plus person team, the company invested in a new 48,555-square-foot, state-of-the-art office space. The ... [Read More]

New app from Volvo Canada allows for remote service appointment pickup & drop-off

Volvo Valet
Tuesday, Oct. 27, 2020, 02:02 PM
Auto Remarketing Canada
Volvo Cars Canada said Monday it has launched an app-based pickup and drop-off service that allows Canadians to have their vehicles serviced and not leave their home or office. Through Volvo Valet, which is available on iOS and Android smartphone ... [Read More]

CBB used-vehicle retention index at highest-ever level

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Tuesday, Oct. 20, 2020, 01:58 PM
Auto Remarketing Canada Staff
The Canadian Black Book Used Vehicle Retention Index reached a record high last month, but perhaps even more telling, it has made up for the lost ground amid COVID-19. In a news release accompanying the index, Canadian Black Book said ... [Read More]

Carfuffle: App brings together consumers, vehicle services

Carfuffle
Wednesday, Oct. 14, 2020, 07:28 PM
Auto Remarketing Canada Staff
Carfuffle is a vehicle management app, and co-founder Dennis Lecos said the product  — which is a play on the word, “kerfuffle,” — “takes the confusion or commotion out of vehicle ownership.” The company says the app provides Canadian car ... [Read More]

LeaseCosts Canada tops 5,000 online vehicle listings for transfer

leasecosts for web
Wednesday, Oct. 14, 2020, 06:51 PM
Auto Remarketing Canada Staff
Despite the challenges created by the coronavirus pandemic, LeaseCosts Canada still is tracking toward reaching its goal of vehicles listed on its online auto leasing marketplace. Officials highlighted in a recent news release that the LeaseCosts Lease Takeover Network now ... [Read More]

OpenRoad opens new Hyundai store in Richmond

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Tuesday, Oct. 13, 2020, 01:57 PM
Auto Remarketing Canada Staff
OpenRoad Auto Group said last week it has opened what the group says is the largest new Hyundai dealership in Western Canada. OpenRoad Hyundai Richmond is a 33,000-square-foot dealership located at the Richmond Auto Mall and it replaces the group’s ... [Read More]

Mercedes-Benz Newmarket joins Zanchin group; ex-Mercedes Canada CEO to run store

MB
Tuesday, Oct. 13, 2020, 01:38 PM
Auto Remarketing Canada Staff
Zanchin Automotive Group has added Mercedes-Benz Newmarket, which will be led by former Mercedes-Benz Canada president Brian Fulton. Fulton, who held that Mercedes-Benz Canada CEO role from 2016 until July, will be Mercedes-Benz Newmarket’s managing partner. “Bringing all of the many ... [Read More]

Mercedes-Benz Canada posts 3 straight months of record CPO sales

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Monday, Oct. 12, 2020, 02:21 PM
Joe Overby, Senior Editor
In a positive sign for Canada’s used-car market, at least two automakers are reporting record certified pre-owned sales. Mercedes-Benz Canada, for example, had record CPO sales in July, August and September, the company said when reporting quarterly sales results. It ... [Read More]

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