Driveways and parking lots often are the location for auto financing documents to be completed nowadays, not necessarily an F&I office at the dealership. To help finance companies and dealers transact with less face-to-face interaction and fewer employees on site during these unprecedented times, Dealertrack is unveiling new enhancements to its F&I platform. According to […] [Read More]

EFG Companies chief revenue officer Eric Fifield acknowledged the issue during a phone conversation with SubPrime Auto Finance News last week. “Negative equity was a problem before, and it’s only going to be exasperated now,” Fifield said as the company again rolled out a program to help vehicle buyers handle negative equity if they encounter […] [Read More]

Predictive analytics and marketing automation company automotiveMastermind is re-deploying sales and business development managers to prospect on behalf of dealer partners. The company said the move demonstrates its support and commitment to dealerships during the COVID-19 crisis. automotiveMastermind said the virtual business development center program is currently piloting with 215 U.S. stores. The company announced […] [Read More]

Porsche Cars Canada is extending its roadside assistance services to include the approximately 235,000 Ontario hospital front-line workers. The extension is aimed toward benefiting doctors, nurses and respiratory therapists, and will be in effect until May 31. The program is aimed toward assisting those who might be experiencing a roadside event, regardless of the brand of […] [Read More]

Note: This and all Women & Automotive Profiles in Leadership feature stories were compiled prior to the COVID-19 pandemic's most severe impacts in North America. Human resources, strategies for a happier, healthier workplace, the tools managers use to facilitate programs that make the workplace tick, and more. These have all changed drastically in the past 20 […] [Read More]

Used-car inventory levels at dealerships in the major cities most impacted by COVID-19 are, for the most part, climbing — including a big spike to begin April. That’s according to a data analysis from CarStory, which continues to track the auto market effects from the pandemic throughout the country, including the most heavily affected cities […] [Read More]

Federal Trade Commission senior attorney Lesley Fair compiled a list of seven recommendations for small businesses — which could certainly include dealerships — in an effort to overcome the challenges created by the coronavirus pandemic. “For small businesses, there’s never been a time when ‘business as usual’ has been so unusual,” Fair wrote on Wednesday […] [Read More]

In its effort to support dealerships and consumers during COVID-19, automotive marketplace CarGurus is implementing new digital safety and convenience features such as allowing shoppers to schedule a virtual vehicle walkaround with a dealership. CarGurus subscribing dealers in the United States, U.K., and Canada now have new methods to inform in-market shoppers about how they […] [Read More]

Auto ad tech company Dealers United is developing tools and resources to guide auto dealers during the COVID-19 crisis, including “Facebook Ad Playbooks” and templates for service and sales strategies for facing crisis challenges. Dealers United, a Facebook and Instagram advertising service for the auto industry, says dealerships and local businesses should have messaging and […] [Read More]

With millions of individuals losing their jobs during the coronavirus pandemic, auto-finance companies and buy-here, pay-here dealers with related finance companies often have been working with their customers on deferments and other payment modifications, triggering a host of questions about credit reporting. To help, Equifax and the National Independent Automobile Dealers Association are hosting a free […] [Read More]