In 2023, Ed Napleton Automotive Group’s national CX director Eduardo Rodriguez launched a new customer experience program based around tools and technology from Reputation that quickly produced eye-opening results, a success story that can be found in the January issue of Auto Remarketing and on the Auto Remarketing website. In this episode of the Auto […] [Read More]

Auto Hauler Exchange chief operating officer Dana Randazzo spent part of Used Car Week 2025 on the Live Stage presented by SYCN Auto Logistics. Randazzo and Cherokee Media Group’s Joe Overby shared a conversation titled, “Fact or fiction — The truth behind EVs,” that’s now available via this episode of the Auto Remarketing Podcast. Listen […] [Read More]

America’s Group CEO Chuck Tapp sat down with Cherokee Media Group’s Bill Zadeits for a fireside chat during Used Car Week 2025 in Las Vegas. Their conversation about Tapp’s career in the wholesale market and what might be ahead for the company he now leads is available through this episode of the Auto Remarketing Podcast. […] [Read More]

For the past four years, Zeigler Auto Group has been named one of Milwaukee’s Best and Brightest Companies To Work For. Its reward is another award. Zeigler has been selected by the National Association for Business Resources, which presents the Best and Brightest awards, as one of three Elite organizations honored for their innovative employee […] [Read More]

Turns out, the Grammys aren’t the only awards happening in Los Angeles this week. Santa Monica, Calif.-based Edmunds is recognizing some rock stars in retail automotive. On Monday, the online car-shopping resource announced the winners of the 2026 Edmunds Five Star Dealer Awards, which recognize 79 dealers across the U.S. for their outstanding customer satisfaction […] [Read More]

Penske Automotive Group is all in on Lexus. The international automotive giant said it has signed an agreement to acquire Lexus of Orlando and Lexus of Winter Park in Central Florida, previously owned by Jimmy Bryan Sr., a deal it expects to add $450 million in annualized revenue. “The acquisition of these premier Lexus dealerships […] [Read More]

Led by a quartet of industry stalwarts, the National Loan Payoff Clearinghouse (NLPC), powered by EPIC, last week introduced secure financial infrastructure that can facilitate the standardized exchange, processing, and settlement of loan payoff and lien release transactions among network participants nationwide. The NLPC got to this point guided by its advisory council, which includes: […] [Read More]

CRIF Select, a provider of credit risk, decisioning, and indirect lending solutions for financial institutions, last week announced that Robert Christini has joined the organization as senior vice president of sales. The company highlighted Christini brings extensive leadership experience and a strong reputation for driving growth and long-term partnerships across the automotive and lending technology […] [Read More]

Last week, EFG Companies announced that Jay Hartmann has been promoted to chief operating officer, focusing on corporate scalability and cross-functional alignment as the company positions itself for future growth. As a 21-year EFG employee, the company highlighted Hartmann has consistently demonstrated exceptional leadership, strategic insight, and an unwavering commitment to operational excellence. Prior to […] [Read More]

Sometimes, even some of the most sophisticated technologies in auto finance need a tuneup. That’s what Cox Automotive has done with Dealertrack with a suite of new APIs, product enhancements, and integrations designed to help maximize contracting and funding efficiency for lenders and their dealer partners. Dealertrack’s data showed 86% of auto finance contracts are […] [Read More]