With so many consumers’ financing in flux because of the coronavirus pandemic, individuals now can examine their credit report more frequently than just once per year. In a joint action, the three national credit reporting agencies in the United States — Equifax, Experian and TransUnion – said this week that they are offering free weekly […] [Read More]

Constant wants to reduce the burden finance company call centers are facing nowadays in assisting their customers who are experiencing job losses and income drops because of the coronavirus pandemic. And the Maine-based financial technology company created a solution powered by artificial intelligence to provide this assistance. Constant recently launched an AI-powered software platform for […] [Read More]

Anne Holtzman and Suzi Straffon of Allied Solutions returned to the podcast to describe how different their company tasks are nowadays with many collections activities on hold and insurance claims reduced — all because of shelter-in-place orders and other restrictions happening because of the coronavirus pandemic. Senior editor Nick Zulovich also asked Holtzman and Straffon […] [Read More]

Automotive information and digital car shopping company Edmunds is extending its discount for dealer partners and also launched a redesigned Industry Center page. The company said it was extending financial relief and continuing its investment in digital offerings and resources during the coronavirus crisis to support its dealer partners. Through May, Edmunds is offering an […] [Read More]

ACV Auctions has purchased another inspection company, this time acquiring ASI, it said late Tuesday afternoon. ASI, which was previously part of SGS Transportation Services in the U.S., provides a variety of inspection services to the auto industry — including off-lease, which will be a major piece of its work with ACV. This purchase follow’s […] [Read More]

I, like you, have been reading numerous articles about fear gripping the automotive industry. Thanks to the coronavirus pandemic, fear is running rampant. Fear has gripped our industry and many other industries right now, and the last time I checked, fear has never led to positive outcomes. It’s very easy to get caught up in […] [Read More]

Predictive analytics and marketing automation company automotiveMastermind has partnered with a video communication company to implement a video feature that Mastermind says will help dealership sales teams personalize their communications with consumers. automotiveMastermind, part of IHS Markit, has partnered with Covideo to create a new product feature that helps dealerships connect with customers during coronavirus […] [Read More]

Kristin Kolodge says J.D. Power is “concerned for automakers.” Kolodge, who is executive director of driver interaction & human machine interface research for the company, says automakers are moving forward with technology such as self-driving and battery-electric vehicles, “that consumers seem to have little interest in.” Kolodge was commenting about J.D. Power’s 2020 Q1 Mobility […] [Read More]

Jasen Rice, founder and chief executive officer for the used-car marketing and inventory analysis company Lotpop, is taking a contrarian position about certified pre-owned sales as the auto industry comes out of its COVID-19 mandated slumber. "CPO is going to be the winner out of this," he said. If, that is, the OEMs sufficiently incentivize […] [Read More]

People are sheltering in place across the country because of COVID-19. But Matt Schmitz notes that many of those people are making a brief escape from their homes and hitting the roads. “Our research shows that people just need a break from the daily monotony, and cars are serving as a safe, personal retreat for […] [Read More]