Much is happening on Capitol Hill nowadays, but the National Independent Automobile Dealers Association made sure its members are not lost in all activities. Independent dealers from across the nation came out in force to make their voice heard by Congress as the 2019 NIADA National Policy Conference wrapped up last week. More than 225 dealers […] [Read More]

October is here, and for one buy-here, pay-here industry service provider, it’s already tax season. Tax Refund Services, better known as Tax Max, announced on Tuesday that it is teaming up with the Buy-Here, Pay-Here Center on Autotrader. The provider of tax-solution software that can enable dealers to use a shopper’s future or current tax […] [Read More]

The Fair Housing Testing Program conducted by the Department of Justice led to a lawsuit against a Maryland independent dealer. On Monday, officials filed a lawsuit alleging that defendant Guaranteed Auto Sales along with its owner and manager, defendants Kelly Ann West and Robert Chesgreen, respectively, violated the federal Equal Credit Opportunity Act by offering […] [Read More]

Loyal service customers are extremely profitable. Not only do these customers spend their time and money in the service bay, but 55% of used car buyers who service at a dealership will buy their next vehicle there. Although price and speed of service are essential to bring new service customers in the door, it’s your vehicle […] [Read More]

As advanced data techniques have made harvesting and management of vast amounts of personal data possible, some consumers get nervous about privacy issues related to personal data.  However, 68% of consumers in a recent survey don’t mind dealers using personalization technology if it improves the overall vehicle-buying experience. And that number jumps to 76% among ages 18 to 34. In fact, the survey — Cox […] [Read More]

Based on input from users, ACV Auctions launched three new features to its nationwide online wholesale marketplace in an effort to increase efficiency for dealers buying and selling on the platform. Coming on the heels of reinforcing its workforce with several industry veterans, the new updates to ACV Auctions’ platform revealed on Monday include: — Run […] [Read More]

Letgo says its footprint in the used-vehicle market has seen strong growth since it launched in 2015, stating that its users have listed 25 million cars for sale. That is mostly in the United States. Now, the company has announced new partnerships that it says will further simplify the process of buying and selling cars. […] [Read More]

The Maxim family is embarking on its next endeavor in the F&I space. In a joint news release distributed last week, Hunter Malone, owner of DealerMax, announced the sale of his firm’s assets to Jim Maxim Jr. and Jim Maxim Sr. Profit By Design, the Maxim family enterprise out of Wayne, Pa., purchased the company assets […] [Read More]

Justin Zane offered vivid imagery to finance company attendees during the opening session of ALS Resolvion’s Innovations in Recovery Summit last week on the topic of updates regarding agencies’ efforts to find vehicles that are out for repossession. “Visualize a truck backing up to your door every day with 410,000 updates, dumping it and then […] [Read More]

A big focus for KAR Global, parent company of the ADESA auto auction chain, will continue to be providing ancillary services in the wholesale marketplace and driving additional revenues per unit. “I think what you’ll see for us is growing dealer consignment, relatively flat commercial volumes, but increased revenue per transaction in the physical auction, […] [Read More]