Through a new program from the National Association of Minority Automobile Dealers, or NAMAD, dealers will be able to certify their non-branded used vehicles just as they do with their franchise brand certification. F&I product and services company C Berman Associates will produce and execute the program, and that company along with NAMAD will introduce […] [Read More]

Reinforcing the appeal of used models highlighted in a recent Ally Financial survey, Experian’s latest data showed used vehicles are commanding a larger share of the U.S. automotive finance market. According to Experian’s Q3 2019 State of the Automotive Finance Market report, analysts found used financing increased 2.4% year-over-year, reaching 55.15% in Q3, compared to […] [Read More]

Along with announcing its next executive director, the American Bankruptcy Institute (ABI) this week also shared the November filing information that showed a slowing of cases after four months in a row of increases triggered by changes in federal laws. According to data provided by Epiq Systems, ABI reported Total U.S. bankruptcies in November registered […] [Read More]

Did you know that your most effective used-car sales team is likely your service department? Among used-car buyers who service at a dealership, 74% shop that dealership for their next used vehicle, and 55% buy their next used vehicle there. Happy service customers also create great opportunities for referrals, with 72% saying that if they […] [Read More]

A development that an expert on the topic discussed during Used Car Week 2019 arrived on Wednesday, involving older models that might be in your inventory or run sheet. The National Highway Traffic Safety Administration said another 1.4 million vehicles are being added to the massive Takata airbag recall. A letter written by Joshua Neff, […] [Read More]

This piece, the full version of which appears in the upcoming Dec. 15 print edition of Auto Remarketing, delves into the recent quarterly results and developing trends at publicly traded online auto marketplaces CarGurus, Cars.com and TrueCar. Each of these companies released their third-quarter results in November and held accompanying earnings calls. We share the top-of-mind trends at […] [Read More]

Here’s an opportunity for new-car dealers to bulk up their used-car sales. More than two-thirds of consumers would consider going pre-owned the next time they buy a vehicle — and a slight majority would be most at ease doing so at a franchised dealership, according to an Ally Financial survey. The Harris Poll conducted the […] [Read More]

Technology has changed everything in automotive. The cars of today are essentially computers on wheels, and the way we buy and sell them is quickly evolving as well. This intersection of more complex vehicle technology and rising use of digital wholesale platforms means that yesterday’s processes and platforms don’t fully meet the needs of today’s […] [Read More]

Many automotive sales professionals mistakenly view car buying transactions as “one-offs.” They assume that the customer is unlikely to do business with their brand, or dealership, ever again. But Black Book and The Appraisal Lane estimate that after factoring in the potential revenue from referral business, the lifetime value of a customer to a dealership […] [Read More]

Andrew Christian likes Ready Logistics’ “Gung Ho! spirit.” Christian is executive director of the Marine Raider Foundation, which supports active duty and medically retired U.S. Marine Corps Special Operations Command Raiders and their families. The foundation also supports families of Raiders who have lost their lives serving the nation. Ready Logistics, a Cox Automotive brand, […] [Read More]