The exuberance in Steve Jordan’s voice is as apparent as a full-size truck that’s been enhanced with a lift kit, upgraded tires and sharp wheels. The chief executive officer of the National Independent Automobile Dealers Association emphasized his enthusiasm not only stems from the organization’s current state of affairs, but also the potential growth and […] [Read More]

The nation’s largest retailer of used vehicles is a serious contender in the retail race to allow consumers to skip the dealership to buy, finance and arrange home delivery of vehicles. CarMax is supporting the expansion of its omnichannel sales experience — which describes buying a car online, by phone, text or email, in-store or […] [Read More]

Tim Cox, who is one of the founders of CarNow, said his company reached out to the top five dealers using its BuyNow digital retail platform and asked what had enabled their success. The common thread of their responses? "You have to have a champion inside your store. Period,” Cox said in an interview earlier […] [Read More]

Autotrader describes Cadillac’s certified pre-owned program as one of the best in the industry, and in June, Cadillac is offering several incentives on CPO vehicles. Cadillac is making its ATS compact luxury car, the SRX crossover and Escalade SUV available with 2.9% interest for up to 60 months to qualified buyers. Autotrader says that is “an […] [Read More]

New bidding features, including buyers’ ability to use a new “jump bid” option to bid with a single click, are among Impact Auto Auctions’ latest enhancements to its Impact AuctionNow online vehicle auction platform. Impact Auto Auctions, which is a subsidiary of Insurance Auto Auctions (IAA) and a business unit of KAR Auction Services Inc., […] [Read More]

Former General Motors International director of marketing and customer experience Mark Harland will join automotive professional services and technology company motormindz as a senior partner. In making the announcement, motormindz described Harland as “a global leader with an appetite for change and innovation.” Harland’s more than 20 years of global automotive experience at General Motors […] [Read More]

Next month’s Automotive Intelligence Summit will have at least three of North Carolina’s most well-known and digitally savvy dealership groups on hand for a panel on “Auto Dealerships & The Digital Revolution: What’s Next?” The session, moderated by North Carolina Automobile Dealers Association president Bob Glaser, will include: Eric Flow, President of Management Services, Flow […] [Read More]

The spring season uplift in wholesale vehicle prices may be drawing to a close, but the threat of tariffs could drive prices right back up, according to used-car value analyses released Friday. “We don’t expect the strong spring season to influence the trend in the coming months. The overall depreciation is expected to fall further […] [Read More]

DealerSocket president and chief executive officer Sejal Pietrzak describes the company’s upgraded version of its Inventory+ software product as “yet another step as we continue transforming our inventory management product suite to support the entire vehicle lifecycle.” The auto industry software provider says that with the new version, the inventory management tool features a new […] [Read More]

When wholesale vehicle buyers feel they did not get what they pay for, they often must go through a cumbersome process to return the vehicle. With a new TradeRev pilot program, buyers can now return vehicles, with “no questions asked.” TradeRev, a business unit of KAR Auction Services, has been piloting what it describes as […] [Read More]