Toyota and Honda auto dealers deliver the best customer experience in the country, according to a ranking based on a survey of 10,000 consumers released Thursday. Of the 18 auto dealers included in this year’s Temkin Experience Ratings, Toyota earned the highest rating in the industry, and Honda followed closely behind in second place. Meanwhile, among the 20 […] [Read More]

Tamara Darvish is embarking on another automotive industry endeavor. Capital Automotive Real Estate Services — which orchestrates custom tailored financing packages for dealers — announced that Darvish joined the company as its new chief operating officer. Capital Automotive highlighted that Darvish will use her knowledge and expertise to lead both the acquisition and real estate […] [Read More]

Here’s a development aimed at providing some ancillary benefit to auto finance companies when the vehicle connected to the installment contract is stolen. This week, CalAmp announced plans to partner with TransUnion to help insurance carriers better manage risk, minimize replacement losses and improve customer service. The partnership intends to leverage TransUnion’s insurance data and […] [Read More]

In another busy week of activities associated with the Consumer Financial Protection Bureau, the American Financial Services Association joined with the National Automobile Dealers Association and other sister trade associations in supporting S.J. Resolution 57 to disapprove the CFPB’s 2013 auto finance guidance. On March 22, Sen. Jerry Moran (R-Kan.) introduced S.J. Res. 57. This […] [Read More]

LeasePlan USA’s executive leadership team has grown with the addition of its new senior vice president and transformation officer Felipe Smolka, the company announced Wednesday. Smolka most recently led global connected vehicles strategy at IBM Global Business Services. He brings connected vehicle expertise stemming from a background that has consistently focused on digital transformation, using the power […] [Read More]

RVI Group is partnering with the Maryann Keller & Associates global automotive strategy consultancy to provide subscription-based analytics as part of a new division launched by the company, RVI Analytics. These analytics will be provided to capital markets firms that have auto-related investments. RVI is launching the subscriptions in July. Joe Halovanic, recently hired by […] [Read More]

Car shoppers looking to update their current rides with the arrival of the spring season can take advantage of serval attractive offers and incentives for certified pre-owned vehicles this month. Autotrader has come out with its latest list of top deals available for shoppers to seize both this month and beyond. This month’s list features […] [Read More]

Mobials is launching a digital accident-disclosure tool that it says does not require running a vehicle history report. And it’s looking for dealers to test-pilot this product, which it’s calling AutoVerify. It has opened registration for the pilot through April 30. Mobials co-founder and chief executive James Hayes explained in a news release that AutoVerify […] [Read More]

Former ADESA San Diego general manager Ted Coates will now head the ADESA Los Angeles auction, the business unit of KAR Auction Services announced Thursday. Coates brings over 25 years of auto remarketing industry experience, including more than 15 years spent at ADESA, the company said. Through a series of management positions, including his most […] [Read More]

U.S. consumers are going online in droves to acquire everything from nail polish to holiday knickknacks. Their propensity to do the same to secure auto financing isn’t quite at the same level, according to a global consumer survey on automotive finance experience released on Thursday by FICO. Silicon Valley analytic software firm FICO on Thursday […] [Read More]