Ever have an emotional connection to an experience because of what you see, smell, taste, feel or hear? Well, a similar approach can be applied to retail automotive. For example, the music you hear on the speakers in the showroom. Trey Courtney of Mood Media explains in the podcast below. Download and subscribe to the Auto […] [Read More]

KAR Auction Services is pulling in $820 in fees per transaction at its ADESA auction locations. However, says chief financial officer Eric Loughmiller, only half of that amount is the auction fee. The rest?  “That’s the value-added services we’re able to drive off of those locations,” Loughmiller said by phone shortly after the company’s latest […] [Read More]

The 2013 indirect auto lending guidance from what was previously called the Consumer Financial Protection Bureau now is officially off the books. On Monday, President Trump signed into law a bipartisan Congressional resolution disapproving a rule that was in the form of guidance issued by the regulator that now calls itself the Bureau of Consumer […] [Read More]

The analyst team at iSeeCars.com combed through the federal database and compiled lists about recalled late-model vehicles that could be especially handy for your used-car manager, particularly if your store likes to shy away from inventory with open recalls. Analysts collected the number of distinct vehicle recall campaigns from the National Highway Traffic Safety Administration’s […] [Read More]

Car dealership data mining, sales-lead generation and communication solutions provider AutoAlert has received the Service Organization Control Type 2 (SOC 2) certification. The SOC 2 certification is the official recognized auditing standard for service organizations that have gained recognition as a top standard for secure and confidential information handling. According to AutoAlert, it is the only software company […] [Read More]

With Cox Automotive’s sizable data assets, RMS Automotive has created a new AI-powered Optimization product suite and will develop a vehicle recommendation engine for dealers. Driven by robust data assets from parent company Cox Automotive, RMS’s fresh Optimization product suite can provide clients with vehicle-specific insights that can help them increase their operations' profits and residual […] [Read More]

Spireon has claimed another accolade for its mantle. The GPS provider recently was named the IoT Vehicle Telematics Company of the Year in the 2018 Compass Intelligence awards. Voted on by a judging panel of more than 40 industry-leading journalists, editors and analysts covering technology and the IoT, mobile devices and software sectors, Spireon was […] [Read More]

The latest information from Equifax reinforced the depth at which finance companies are backing off in their originations within the subprime space. Equifax recently shared its observations of auto finance originations through January. Through that juncture, analysts found that 19.2 percent of retail installment sales contracts and leases were issued to consumers with a subprime […] [Read More]

With spring unofficially ending with Memorial Day weekend just ahead, Black Book and J.D. Power Valuation Services took in-depth looks at what happened in the lanes during the spring market and a few general economic trends that unfolded. Edmunds also considered the ongoing challenge automakers face trying to retail green vehicles. Black Book acknowledged that spring […] [Read More]

Don Oliver went into retirement for about a year until he was recently lured back into the vehicle service contract administration business. RoadVantage, one the fastest-growing providers of F&I programs for the automotive industry, announced the addition of Oliver as its senior vice president of operations. Oliver is a 30-year veteran of the VSC marketplace, having […] [Read More]