When Jon MacPhee and his wife booked their flight to New Orleans for the 2025 NADA Show, they were looking forward to what they thought would be a warm getaway from the Canadian winter. The reality, of course, was just a bit different. A record-breaking blizzard covered New Orleans with eight inches of snow on Jan. 21 — two days before the auto retail industry’s largest annual event was to begin — paralyzing the unprepared city and shutting down its airport. For Canadian dealers and vendors determined to attend, that was the beginning of an odyssey filled with delays, cancellations, unexpected detours, last-minute changes and in many cases multiple modes of transportation. The trip to the Big Easy turned out to be anything but ... [Read More]

Your customers who have soft credit profiles could benefit from a new program from TransUnion enabled by its collaboration with Credit Sesame. Announced last week, this new offer is expected to enable the credit bureau to more fully serve the tens of millions of consumers who visit TransUnion digital properties annually with a highly engaging […] [Read More]

Algebrik AI and Carleton now are working together to boost compliance efforts by their clients. The companies announced a strategic partnership last week integrates Carleton’s payment calculation APIs into Algebrik’s loan origination platform in an effort to set a new standard for accuracy, compliance, and operational efficiency in consumer lending. Through this partnership, Algebrik AI […] [Read More]

Acquiring enough used inventory is the usual problem for dealerships. In the fourth quarter of 2024, Sonic Automotive faced the opposite problem — it had too much used inventory. Poor results in the EchoPark Automotive used-car segment pulled down Sonic’s overall performance in the fourth quarter, Sonic executives said on the earnings call. EchoPark revenue in the fourth quarter ... [Read More]

Three-year-old cars have become less reliable than at any time in more than 15 years, according to the latest data from J.D. Power. The research firm’s 2025 U.S. Vehicle Dependability Study found vehicle problems after three years of ownership have reached their highest level since 2009, with the industry average of 202 problems per 100 […] [Read More]

On average, automotive brand loyalty rose ever so slightly in 2024. But according to the latest study by Reynolds and Reynolds, there are indications it might be on shaky ground. Reynolds’ 2025 Automotive Brand Retention and Defection Report: Understanding Your Opportunities for Conquest showed last year’s industry-wide average brand retention rate was 43.9%, up 0.2 […] [Read More]

We wrap up our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel focused on “Challenging the Status Quo and Uncover Your Company’s Value.” The conversation features Brennan Hamilton of Rapid Recovery Agency, John Sibbitt of RDN Clearplan and Used Car Week Hall of Famer Jeremiah […] [Read More]

We wrap up our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a presentation dedicated to modern strategies to help dealers maximize their profits. Sharing those best practices are two experts from Cox Automotive, Chrisy O’Hara and Bethany Johnson. Listen to the episode in the window below. [Read More]

The newest industry executive to join DriveItAway Holdings sees the provider of “micro-lease to purchase” technology as being on a “path to scale.” DriveItAway announced on Thursday that it has closed a $4 million credit line funding guaranty from Menachem Light, a noted national leader in the vehicle rental industry who has also agreed to […] [Read More]

Hudson Cook partner Patty Covington helped the industry wrap up what’s been a busy week on the federal regulatory front, including three key positions being filled at the Federal Trade Commission and President Trump nominating Jonathan McKernan to be the permanent director of the Consumer Financial Protection Bureau. Covington acknowledged in a message to Cherokee […] [Read More]