With the used electric market poised to grow in coming years, CarMax — where website searches for EVs have more than doubled since January 2022 — is taking steps now to become the leader in that space. The used-car retailer announced a series of initiatives on Wednesday designed to improve the used EV buying and ownership experience, including measures around EV education, battery health assessment and at-home charging, and tax rebates. Those steps include ... [Read More]

Reynolds and Reynolds Company, Volkswagen Group of America and LaFontaine Automotive Group have come together to create something new, combining kiosk technology with Volkswagen mobile service. Reynolds installed a GoMoto kiosk at Volkswagen’s operations facility in Auburn Hills, Mich., and partnered with LaFontaine’s Volkswagen dealership in nearby Dearborn to provide mobile service via a system […] [Read More]

Lithia & Driveway is moving up in the corporate world. The dealership group, which operates some 450 locations in the U.S., Canada and the U.K., announced it ranks 124th on the 2025 Fortune 500 list, up 16 spots from its 2024 ranking. LAD was No. 1 in the list’s Automotive Retail category for the second […] [Read More]

Marchex, a provider of artificial intelligence and conversational intelligence software, has expanded its partnership with FordDirect. The joint venture between Ford Motor Company and its franchise dealers has added Marchex Engage for Sales and Service to its offerings for nearly 3,000 Ford and Lincoln dealers nationwide, joining Marchex Spotlight among the available products and services. […] [Read More]

It all started with a livestream during COVID lockdowns. It’s now a major auto industry media and events company, with podcasts, communities, events and more. Ahead of their annual ASOTU Con event last month, Automotive State of the Union leaders Paul Daly, Kyle Mountsier and Michael Cirillo joined Cherokee Media Group’s Joe Overby for a […] [Read More]

Electric vehicles appear to be losing some juice with consumers, if AAA research is taken at face value. Counter to research projects recently compiled by Experian and J.D. Power, results from AAA’s latest survey released on Tuesday indicated that only 16% of U.S. adults report being “very likely” or “likely” to purchase a fully electric […] [Read More]

Recent data from PYMNTS.com reveals a troubling trend: borrower credit scores are plunging following a rise in student loan delinquencies. While many financial institutions may see this as a red flag, savvy buy-here, pay-here dealerships can recognize a golden opportunity: increased demand from credit-challenged consumers who still need reliable transportation. Millions of Americans are now […] [Read More]

Advocates are encouraged and concerned following the release of a new report on Tuesday from the U.S. PIRG Education Fund and Frontier Group that analyzed a portion of complaints published by the Consumer Financial Protection Bureau (CFPB). While not specifically mentioning auto finance, researchers discovered complaints from servicemembers, veterans and their families about problems with […] [Read More]

HGreg has again put its money where its mouth is. The Québec-based dealership group, which operates 49 locations in Canada and the U.S., donated $55,000 to the 38th Enfant Soleil Telethon, held Saturday. Enfant Soleil is a nonprofit that raises funds to support the development of quality pediatrics for sick children in Québec. HGreg, a […] [Read More]

TraXtion, a provider of tire diagnostic software systems, has promoted auto industry technology veteran Brad Kokesh to president and chief operating officer. Kokesh, who has served as TraXtion’s chief revenue officer since joining the company in late 2023, will lead day-to-day operations and strategy. Founder Roger Tracy will continue to serve as CEO. “Brad has […] [Read More]