In recent years, several automakers have expanded the age eligibility limits for vehicles in their respective certified pre-owned programs. And although there’s room for improvement, dealers are improving the customer experience in the service department. Both are good signs, given what S&P Global Mobility discovered about the average age of vehicles on the road. At 12.6 […] [Read More]

Rick Case Honda has reached an unprecedented milestone. The dealership in Davie, Fla., was presented with the Honda President’s Elite Award for the 16th consecutive year, the most ever for a volume Honda dealer. The award is based on the overall dealership performance, including volume, operational excellence, customer satisfaction and facility. President’s Award status is […] [Read More]

Kunes Auto & RV Group is going all in on vehicle service. The Wisconsin-based dealership group, which operates more than 45 locations in the Midwest, has joined other Wisconsin Ford dealers in contributing $1 million toward the training of future automotive technicians through the Wisconsin Automobile and Truck Dealers Association Foundation. Kunes is an active […] [Read More]

Like they have in recent earnings reports, ACV Auctions leaders during the company’s first quarter 2024 earnings call on May 9 continued focusing the discussion on the topics of growth, innovation and scale. The company calls those topics its three “pillars” of strategy to maximize long-term shareholder value. Company leaders focused a great deal of their first quarter earnings call comments on ... [Read More]

Allied Finance Adjusters and Recovery Specialist Insurance Group (RSIG) are gearing up to host REPO 2024 from June 24-26 in Fort Worth, Texas. With a variety of sessions focused on compliance and other best practices, organizers also are planning an awards dinner and fundraiser for the Recovery Agents Benefit Fund (RABF). Among some of the […] [Read More]

Experian is aiming to provide simplification, scalability and automation through new enhancements to its cloud-based Experian Ascend Technology Platform. Experian unveiled these enhancements to more than 500 business leaders during its annual Vision conference in Scottsdale, Ariz., representing a significant evolution in streamlining business-to-business software solutions. Experian highlighted its platform now brings together software tools […] [Read More]

Last week, Alfa launched the fourth of six releases that make up Alfa Systems 6. The latest one is Scalability that’s designed to present functionality designed for providers looking to scale their business with flexibility and speed. The company highlighted Scalability in Alfa Systems 6 can apply to providers looking to expand within their current […] [Read More]

Coinciding with the Supreme Court ruling that the Consumer Financial Protection Bureau’s funding process is constitutional, the Federal Trade Commission went to Congress last week seeking additional annual funding for its personnel and resources. Chair Lina Khan appeared before the U.S. House Appropriations Subcommittee on Financial Services and General Government to discuss the agency’s 2025 […] [Read More]

On Wednesday, Tricolor announced its fourth social bond — a $277 million issuance — designed to cater to underserved, low-income Hispanic communities and provide access to auto financing. The award-winning fintech company that leverages artificial intelligence to successfully underwrite and extend contracts to credit invisible customers said JPMorgan acted as the lead structuring agent with […] [Read More]

Used-car retail sales in April were ahead of prior-year figures, but the market was challenged, given the end of tax season and the hurdles of low supply, affordability and high interest rates. And that’s to be expected, says Cox Automotive. The company said in a Data Point report last week that independent and franchised dealers […] [Read More]