AutoClaimHelpers.com is looking to change the conversation when it comes to negotiating with customers looking to replace a totaled vehicle. The Toronto-based company, a division of Automall Network, said its North America-wide partner program allows dealers to enhance their customer service offerings at no charge while making it easier to attract new clients and retain […] [Read More]

automotiveMastermind wants to let car dealers look deeper into the minds of potential car buyers. The data and technology provider has launched new machine learning and predictive data algorithms in its Behavior Prediction Score, and has redesigned the Customer Deal Sheet user interface to make it easier to use. The changes, which are available to […] [Read More]

Hurricane Helene crashed into the Florida coast last Thursday, creating unprecedented damage in a wide swath of the Southeast. After reviewing data from the week that closed on Saturday, Black Book already noticed the wicked storm influencing the wholesale market, with analysts predicting additional impact to prices and more going forward. For now, Black Book […] [Read More]

Michigan State University Federal Credit Union (MSUFCU) is continuing in its “expansion phase” by partnering with Origence in a strategic collaboration to leverage Origence’s arc OS and arc DX platforms for both loans and account opening. Origence said the platform will enable MSUFCU to optimize its workflow, enhancing the member experience with a system that […] [Read More]

On Tuesday, the National Cybersecurity Alliance (NCA) and the Cybersecurity and Infrastructure Security Agency (CISA) launched the 21st annual Cybersecurity Awareness Month. Organizers said this year’s theme, “Secure Our World,” builds on the momentum from last year’s theme, highlighting basic cyber hygiene and the importance as technologies evolve, and shifting the focus toward the importance […] [Read More]

Officials from the U.S. Department of the Treasury and IRS on Tuesday highlighted they have given more than $2 billion in incentives toward the delivery of more than 300,000 “clean” vehicles so far this year. The agencies said they gave those incentives since Jan. 1 to be used for retailing of electric vehicles and hybrids. […] [Read More]

It’s nearly automatic that one of the first things a finance company does to examine an applicant is check the individual’s credit report. But consumers doing that process on their own doesn’t appear to be so habitual, as a new survey conducted by BadCredit.org found that 27% of respondents do not review their credit report […] [Read More]

Digital marketing provider Dealers United has added Chad King and Wendy Gill as regional sales vice presidents, hires the company said underscore its commitment to expanding its market presence and enhancing its service to dealers nationwide. King’s 14 years of automotive experience includes stints with Cox Automotive and CarNow, where he most recently served as […] [Read More]

There is little disagreement that for the electric vehicle market to grow in the U.S., there is a need for more EV charging infrastructure. But that might not be as straightforward as it sounds, according to a report from law firm Troutman Pepper’s energy and environmental practice. The report, “Charging Ahead: Legal, Regulatory and Operational […] [Read More]

Demand for qualified automotive technicians is high, in large part because the supply of those techs is low. According to the TechForce Foundation’s most recent Technician Supply and Demand Report, almost 800,000 additional technicians are needed by 2027 to fill the gap. But three organizations — the nonprofit Inter-Industry Conference on Auto Collision Repair, dealership […] [Read More]