For a month, at least, the Canadian wholesale used-vehicle market stabilized. Canadian Black Book said its Used Vehicle Retention Index for July was 135.4 points, almost identical to the 135.3 recorded in June That hasn’t been the case in the past year. Since July 2023, the index, calculated using CBB’s published wholesale average value on […] [Read More]

Dealers could benefit from adjusting their strategies when it comes to pricing and turning used cars, and they may need to turn to additional services to maintain profits. These were some of suggested strategies in the latest Used Market Report from J.D. Power, which found that  “correction” is ongoing in the wholesale vehicle market, where […] [Read More]

TPC Management’s latest personnel move is a look toward the future. Ray Wanna, son of longtime TPC executives Penny and Jiles Wanna and nephew of company founders Pierre and Pauline Pons, has joined the firm as commercial sales/business development coordinator. “We have long noted the strength of family-owned businesses in the remarketing industry,” Pierre Pons […] [Read More]

In its 10th year, CarGurus’ annual Top Dealer Awards have added two new categories to honor dealerships that provide shoppers with exceptional service, guidance, and support. In a news release, the company said the new awards showcase “dealer commitment to customer satisfaction in today’s digital age.” CarGurus president and chief operating officer Sam Zales said, […] [Read More]

America’s public electric vehicle charging infrastructure, often cited as an issue holding back EV adoption, is showing signs of improvement, according to the latest research by J.D. Power. The company’s 2024 U.S. Electric Vehicle Experience Public Charging Study found overall satisfaction with public charging increased for a second consecutive quarter. Satisfaction with direct current fast […] [Read More]

A couple of days after the Federal Trade Commission handed out penalties associated with credit repair, the Consumer Financial Protection Bureau (CFPB) took similar actions involving the same topic last week, too. The CFPB filed a proposed order to resolve its lawsuit against Credit Repair Cloud and CEO Daniel Rosen for providing substantial assistance or […] [Read More]

There’s a lot of anxiety right now, but you already knew that. It’s been said — and I, for one, agree — that you’re not as good as you think you are when things are going well and you’re not as bad as you think you are when things are going bad. That being said, […] [Read More]

One of RouteOne’s founding employees now is the company’s chief operating officer. The automotive F&I service provider announced this week that Jason Bolduc has been appointed as COO to lead a critical portfolio for RouteOne, encompassing dealer support operations for all services and strategic enterprise planning processes. According to a news release, Bolduc’s journey with […] [Read More]

Experian added to its fraud-fighting toolbox on Tuesday. The company announced that it has acquired NeuroID, a specialist in behavioral analytics. Executives highlighted NeuroID’s modern and frictionless capabilities amplify Experian’s fraud risk suite by providing a new layer of insight into digital behavioral signals and analytics observed for both new and returning users throughout the […] [Read More]

The flow of credit from the auto-finance spigot is steadily decreasing. The Dealertrack Credit Availability Index now has declined for four months in a row, as Cox Automotive reported the July reading at 92.9. That index level represented a 1.0% drop from a downwardly revised June reading and a 1.5% decline year-over-year. Jonathan Gregory, a […] [Read More]