Toyota Financial Services will soon have a new president and chief executive officer.   The company announced Monday that George Borst is retiring at the end of September, and filling his shoes as president and CEO will be Mike Groff, who is currently senior vice president of sales, marketing and product development. Upon retiring from […] [Read More]

Because convincing a potential buyer to take that next step after seeing or hearing a dealership advertisement can be a challenge, Cars.com offered managers some recommendations on how to refine a call to action. In a recent blog post titled, “4 Steps to Writing an Effective Call to Action,” Thomas Muellner of Cars.com acknowledged that […] [Read More]

The National Highway Traffic Safety Administration said Ford is recalling the 2013 C-Max Hybrid not equipped with panoramic roofs, which includes a little more than 33,000 vehicles. During vehicle testing, NHTSA indicated the unit exceeded a head injury criteria requirement set by Federal Motor Vehicle Safety Standard No. 201 titled, “Occupant Protection in Interior Impact.” […] [Read More]

CAR-Research XRM named a new vice president of sales, the company announced this week. Responsible for all sales and marketing functions of the company and reporting directly to CAR-Research president and chief operating officer Patrick Kelly is Jeff Loos. Loos, who will be based out of Kansas City, Mo., brings extensive experience at several top […] [Read More]

If other commercial consignors are experiencing similar lease return trends as what Manheim chief economist observed about Ford Credit in the company’s latest fixed income call, there may be some good news on the used-car supply front. [Read More]

When looking at its consolidated international results, Group 1 Automotive drove its retail used-vehicle sales volume up by more than 16 percent, helping to push used retail revenue to nearly $535 million for the second quarter. More specifically, consolidated used retail revenue was at $534.8 million, a 17.2-percent uptick from the same period of 2012.  […] [Read More]

The free upcoming Auto Remarketing Training Series webinar is bringing together experts from Manheim, Dominion Dealer Solutions, Carfax and ShipCarsNow to help dealerships of all sizes improve their used-vehicle departments. The next ARTS webinar is set for 2 p.m. ET on Tuesday. Here is a rundown of the agenda: —Jennifer Ryan, director of inventory solutions […] [Read More]

National Automobile Dealers Association chairman David Westcott emphasized support for diversity in all aspects of vehicle retailing during a recent speech to the National Association of Minority Automobile Dealers at its annual meeting in Miami. Westcott, a franchised dealer in Burlington, N.C., said, “As a national trade association that represents all dealers, NADA is committed […] [Read More]

With headliners such as REO Speedwagon, the Steve Miller Band and Travis Tritt, it’s certainly a music-filled summer at four ServNet auctions. Three operations already conducted special events where guitar music filled the air while yet another site is rolling out the final plans for tunes to be the focal point of entertainment. One of […] [Read More]

Increasing your online footprint, welcoming shoppers to your dealership homepage, and enhancing vehicle listings are just a few ways dealers can use video footage today. But just how important is using video as a digital marketing tool to pre-owned dealerships? Shane Hambly, sales director at e-dealer, says, “If you’re not already in the video game, […] [Read More]