Point Predictive is building a robust dealership client portfolio, too. The fraud prevention operation that leverages artificial intelligence for its solutions has many clients throughout financial services and now has partnerships with several dealership groups, including Napleton Automotive Group, Carriage Auto Group, Cavender Auto Family and Butler Lexus of South Atlanta. At the forefront of […] [Read More]

Two of the larger industry service providers — Cox Automotive and Equifax — now are working together to tackle what might be the most difficult challenge — eradicating fraud. News about an enhancement of the Dealertrack compliance solution through the addition of a new synthetic ID fraud indicator already is being welcomed by dealerships. David […] [Read More]

Automobile Consumer Services’ Tarry Shebesta coined the concept of “credit first versus credit last” years ago. It was meant to illustrate how building marketing and shopping tools using credit early in the process can ensure more accurate monthly payments and realistic vehicle purchase and financing expectations when consumers want to shop based upon a certain […] [Read More]

CARFAX has long been involved in the used-car business with its vehicle history reports and used-vehicle listings. Now it’s expanding into new cars. The company said it is now listing new cars to make its platform a “one-stop shop” for consumers looking for a vehicle. According to Cox Automotive’s recently released 2023 Car Buyer Journey […] [Read More]

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Automotive messaging and consumer engagement leader ActivEngage has introduced Flip2txt, a call management service with a call-to-text transition feature designed to allow dealerships to provide “uninterrupted, people-powered inbound call support” and engagement for callers around the clock. “Flip2txt represents a significant step forward in the call management technology available for car dealerships today,” ActivEngage CEO […] [Read More]

Less than a month after going out on its own, Predian is introducing a new product. The provider of artificial intelligence and machine learning inventory management systems announced the launch of Talk to My Inventory, a large language model designed for improved inventory management reports. The company said the new model “revolutionizes how auto dealers […] [Read More]

Cherokee Media Group joined much of the automotive industry in Las Vegas last week for the conferences hosted by the American Financial Services Association, the National Auto Auction Association and the National Automobile Dealers Association. One of the primary tasks assigned to me and my esteemed colleague, Joe Overby, was to record episodes of the […] [Read More]

As the National Automobile Dealers Association prepared to open NADA Show 2024 in Las Vegas, a development surfaced back in Washington, D.C., that the organization cheered, too. Rep. Kelly Armstrong, a North Dakota Republican in the U.S. House of Representatives, introduced H.R. 7101, the FTC Redo Act, in response to the Federal Trade Commission’s recently […] [Read More]

vAuto has introduced Vehicle Intelligence 360, a new artificial intelligence-powered merchandising tool designed to automatically create interactive VDPs that enable shoppers to discover the unique value of each used vehicle with no effort required from the dealer. “Vehicle Intelligence 360 is a great example of how vAuto is yet again using technology to do the […] [Read More]