CAR-Research XRM has announced a new system to help dealers maximize its customer relationship management system. The new program holds CAR-Research XRM’s Client Relationship Specialists accountable to new benchmark reports designed to ensure that their dealer clients are using the CRM to capture more sales and increase profitability, the company said. [Read More]

There is now another program on the market available to dealer groups searching for ways to manage their inventory. RedBumber released Monday a complete mobile suite of inventory analytic and management tools for dealer groups, which includes enterprise reporting, group trading, group appraisal optimization, group buying tools and mobile group tools, the company shared. [Read More]

Manheim’s flagship facility recently held a community program designed to foster road safety among teenagers by offering defensive driving courses targeted toward 15- to 19-year-olds. Manheim Pennsylvania Auto Auction hosted the Lion’s Club Be Responsible And Keep Everyone Safe defensive driving courses, where teens were taught techniques to maintain control of their vehicles in hazardous […] [Read More]

Auto Remarketing Conferences recently announced that the Used Car Week Conferences — the National Remarketing Conference, the CPO Forum and the newly expanded Re3 Conference — will be held Nov. 12-16 at The Phoenician resort. Used Car Week is a weeklong series of three dynamic conferences for the used-vehicle industry, all in one location during […] [Read More]

When the new-car market has gotten tough, Hendrick Automotive Group dealers have pushed harder on the used-car side of their operations. And that, director of variable operations Chris Little says, has helped the dealership group realize approximately a 10-percent gain in used-vehicle sales year-to-date. With used sales soaring in recent years amid a challenging new-car […] [Read More]

Now that additional safety features and driver assistance programs are becoming the norm in new cars, customers are shifting their attention to other tech-perks while searching for their next vehicle. And as shoppers become more interested in infotainment and more music/video-based technology, dealers have to decide how to best satisfy their customers’ wants and needs. [Read More]

Finalists for the WheelsTV 2012 Pre-Owned Vehicles of the Year Award have been named, with vehicles from Toyota, Mazda and Chevrolet claiming spots on the six-category list. The POV of the Year Award recognizes pre-owned vehicles proven as dependable by providing trouble-free service and good consumer value in day-to-day use for at least two years. […] [Read More]

As company leadership stated it is “well positioned” for even more progress, Autobytel revealed last week that it generated increased revenues and improved profitability during the first quarter compared with the year-ago period. Autobytel determined that first-quarter revenues grew 4 percent to $16.7 million. This sum was up  from $16.0 million a year ago. The […] [Read More]

With mobile devices being such a part of dealership management’s day-to-day professional life, the American International Automobile Dealers Association is joining forces with affinity partner Carfax for a free Webinar. The session titled, “Building Confidence On-the-Go,” is geared to help managers access information effectively whether online, in the lane or on the lot. The webinar […] [Read More]

CarGurus recently handed out its Best Deals Dealer Awards to a total of 185 rooftops from 26 different states for having offered consumers what site believes is the best used-vehicle deals during the past year. To determine regional award winners, CarGurus analyzed market values and prices on each dealer’s inventory during the past year and […] [Read More]