Third-party sales site Cars.com recently revealed that it has become a formally accredited Better Business Bureau company, receiving the BBB’s highest consumer protection rating. Giving the website an A+ rating, the non-profit BBB highlighted Cars.com’s length of time in business, low volume of complaints (as compared to company size), effectiveness in responding to consumer complaints […] [Read More]

Auto/Mate Dealership Systems launched a new blog on Monday meant to be a dealership management system resource for store executives. The blog site called DMS Central is geared to offer content targeted toward dealership personnel who are current users of Auto/Mate’s DMS and for those who are considering switching DMS providers and want to learn […] [Read More]

What would you do if the FTC came knocking on your door? How would you handle what started out as a simple oversight from one employee and turned into a Social Media firestorm?  This is the age of quick-trigger reactions from the buying public.  If you don’t have an already-established Social presence AND a crisis […] [Read More]

AutoNation recently revealed its board of directors authorized the repurchase of up to an additional $250 million of the company’s common stock.  Prior to the increased authorization, AutoNation determined it had utilized substantially all of the amounts previously authorized by its board of directors under its share repurchase program.  AutoNation tabulated that it has approximately […] [Read More]

KCI Auto Auction is teaming up with sister auctions DAA Northwest and El Paso Independent Auto Auction to host a NASCAR Days promotion this spring that will not only feature a plethora of vehicles up for sale, but also appearances from NASCAR drivers Greg Biffle and Clint Bowyer. The promotion is set for April 18–19 […] [Read More]

With Keven Chartier taking on the role of director of financial services, the new director of remarketing for Nissan Motor Acceptance Corp. will be Kevin Cullum.  Cullum is currently the director of credit services. Chartier’s move from remarketing to financial services and Cullum’s move into remarketing were just some of the changes revealed late last […] [Read More]

As used-car prices and wholesale values continue to rise, dealers may find it even harder to sell a consumer on a used unit that shoppers might be able to find new for a similar price. And with gas prices on the rise and technology constantly moving forward, is it better to buy a new gas […] [Read More]

In a report released late last week that spotted strengthening retail new-vehicle sales trends, Dataium’s January Automotive Shopper Intensity Index pointed to a slightly positive increase in February. After adjusting for the number of selling days, Dataium saw a 5-percent year-over-year increase and a 3-percent rise for total retail sales. Analysts, who believe their index […] [Read More]

Four brands — Honda, Hyundai, Volvo and Buick — recently outlined several recalls of sedans and crossovers. The campaign that includes the most vehicles came from Hyundai, as the brand told the National Highway Traffic Safety Administration that its recall covers a total of 14,728 units — the Sonata Hybrid from the 2011 and 2012 […] [Read More]

Yahoo Autos recently asked its readers to answer this question: What is the most desired used vehicle that’s nearly impossible to find? What the editors learned is their readers have quite varying tastes in style. “Some cars are like certain pop songs: they become hugely popular before fading away,” Yahoo Autos editors surmised. “While there’s […] [Read More]