WESTERVILLE, Ohio — This week, vehicle service contract provider NAC announced an expansion of its online technology platform to now include a new 24-hour online claims submission service. Designed to address the efficiency gaps and time-of-day restrictions vehicle dealership service departments work within, NAC thinks the new 24/7 online claims system can enable quick and […] [Read More]

Celebrating its first year of business, Sparkling City Auto Auction of San Antonio recently held its first anniversary sale, where the auction achieved a record for consignment. “We are thrilled to report that our San Antonio auction held the largest sale in Sparkling City’s 22-year history,” stated auction general manager Ashley Dietze. [Read More]

With wholesale used-vehicle prices still strong, observers recently asked Experian Automotive’s director of automotive credit why repossession volumes are softening, not strengthening. After pausing for a moment during a recent Webinar, Melinda Zabritski acknowledged lofty wholesale prices “certainly could cause lenders to repo vehicles earlier but you’re certainly going to be subject to lending policies […] [Read More]

Recovery Compliance Solutions, a provider of repossession compliance monitoring, recently partnered with Windsor Equity Group to manage and verify its recovery agents’ information, insurance, licensing and contracts to ensure they remain compliant with state and local requirements. Additionally, Recovery Compliance Solutions is pledging to ensure the independent recovery and repossession agents abide by the service […] [Read More]

Nearly every day, a dealership asks me this burning question: “How can I increase my engagement on Facebook?” What they’ve come to realize is that while it’s “easy” and “free” to set up a business page, it’s quite another to create fan engagement and foster a community. [Read More]

Bearing in mind its finding that almost three-fourths (71 percent) of shoppers buy vehicles based on need rather than want, AutoTrader.com recently released a list of a dozen new and late-model vehicles priced less than $30,000 that it recommends for various changes in a one’s life that would necessitate making a purchase. [Read More]

On the heels of federal officials charging a Pennsylvania auction’s owner and general manger with fraud against charities, the National Auto Auction Association — of which Gettysburg Auto Exchange is not a member — has come out and expressed its disgust at the alleged crimes, while also emphasizing that the accused do not represent the “immense […] [Read More]

Just days after assuring its North American production was back on track to keep franchised dealers with ample supply of new models, Toyota Motor Co. acknowledged a downgrade for its projected 2012 financial performance. Toyota dropped its profit forecast 54 percent after Thailand’s worst floods in almost 70 years disrupted output of Camry and Prius […] [Read More]

Ford confirmed details of a National Highway Traffic Safety Administration recall announcement for the Ford Fusion and Mercury Milan from the 2010 and 2011 model years. The recall is connected with units that have 17-inch wheels and were built from April 1–30, 2009 and Dec. 1, 2009 through Nov. 13, 2010. A total of 128,616 […] [Read More]

Fiat S.p.A. learned late last week it is now a member of the ASPI Eurozone Index, following recent confirmation of its inclusion in the Dow Jones World and Europe Sustainability Indices in addition to the Global 500 Carbon Disclosure Leadership Index (CDLI) and Carbon Performance Leadership Index (CPLI). OEM officials believe this latest recognition of the […] [Read More]