Although sales for most domestic brands are up, and their Japanese rivals’ recent supply and quality issues have offered the Big 3 “respite in competition” as of late, these domestics could be faced with a double-whammy of hurdles slowing down their recovery, according to the American Customer Satisfaction Index. [Read More]

Internet marketing solutions company Dealer.com announced Tuesday it has added two new members to the company’s board of directors, both of which come from Apax Partners, an investment company that recently acquired an approximately 30 percent stake in Dealer.com from Yellow Media Inc. As Yellow Media’s Marc Tellier, Doug Clarke and Normand Theberge leave the […] [Read More]

Since launching its mobile platform last February, Manheim has enjoyed more than 2 million customer visits to its mobile site. In the first six months of this year, Manheim calculated that it reached 1 million mobile visits — a feat that company officials say took nearly all of 2010 to accomplish. In fact, Manheim highlighted […] [Read More]

ADESA Analytical Services discovered July’s average wholesale vehicle prices slipped below a significant threshold — $10,000. In fact, ADESA found July’s average wholesale price dropped 3 percent from June to $9,956. Analysts also pointed out that figure is 1.1 percent lower than the same month a year ago. Other than full-size cars, which ADESA believes […] [Read More]

Dealers are already challenged in their used-car operations from the lack of end-of-term lease volume, and the popular theory is that it will only get leaner in the coming months due to impact of the leasing erosion that began in late 2008. The dry-up in off-lease volume is expected to last for quite some time, […] [Read More]

AutoPacific unveiled its 2011 Ideal Vehicle Awards on Tuesday, and while a usual suspect took top honors on the luxury side, the mainstream side was topped by a brand that is finally getting new products rolling after years of challenges. The mainstream brand earning the IVA? Chrysler. Coming in second was Hyundai, with Ford at […] [Read More]

Insurance Auto Auctions announced Tuesday the relocation of its Saco, Maine, facility to a larger site in Gorham, Maine. The move more than doubles IAA’s capacity in the region, according to the company. The KAR Auction Services’ subsidiary’s new Gorham facility is located at 9 Moody Drive and “demonstrates the company’s strategic vision of growth and […] [Read More]

Hertz Global Holdings revealed early this week that it has received a request for additional information from the Federal Trade Commission regarding the proposed acquisition of Dollar Thrifty Automotive Group. Officials noted the request was issued under notification requirements of the Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended. According to the FTC, Hart-Scott-Rodino basically […] [Read More]

In what may prove to be favorable for dealership traffic, Cars.com said Tuesday that now is the time for buyers to find discounted new vehicles. And as dealers make way for 2012 model-year vehicles, Cars.com listed what it has found to be the best deals on 2011 model-year units. “Historically, this is a great time […] [Read More]

Marketing technology company MediaTrac revealed this week its new BeBack Program, a tool which aims to help dealers target potential customers who may not have made a purchase on their last visit to the store. Participating dealerships are asked to choose an incentive value that is then issued in the form of time-restricted, redeemable card […] [Read More]