A pair of Japanese brands has swept the top honors yet again in ALG’s Canadian Residual Value Awards, which were revealed Thursday. For the second straight year, the top overall award for mainstream brands went to Subaru, while Infiniti took top honors in the luxury category for the third consecutive year. This is the third […] [Read More]

Two sets of workshop sessions will bookend the events at the 2011 Auto Remarketing Canada Conference, which will be held April 12-14 at the Hyatt Regency Toronto. These concurrent workshops will feature a variety of speakers and topics, including “Higher Profits in Used Car Sales,” which will be presented by Geoff Helby, of J.D. Power’s […] [Read More]

One of the new keys to the success of your business is right there in the palm of your hand. It’s the thing most of us put in our pocket or handbag right after our wallet. It’s your smartphone — and it could be working a lot harder for you than it is now. Dealers […] [Read More]

While it seems that the auto industry isn’t likely to hit the 16 million mark for new-vehicle sales anytime soon, this milestone isn’t necessarily “out of reach,” according to CNW Research president Art Spinella, who shared some trends about consumer spending habits in the latest Pulse Edition of his company’s Retail Automotive Summary. “The chances […] [Read More]

While some analysts believe Chrysler and Volkswagen received the most consumer traction through their Super Bowl advertisements, an aggregator of Internet automotive shopping activity tells a different story. Dataium’s promotional impact charts say BMW actually benefited more. Why? Dataium explained that its analysts measured shopping, inventory search and lead activity of more than 3 million […] [Read More]

J.D. Power and Associates released a list Thursday of the 40 brands — spread throughout several industries, including the automotive field — that it considers as having the strongest customer service practices. Companies from more than 20 industries are represented and several of these winners are from the auto industry. In fact, five were automakers, those being […] [Read More]

While again mentioning strides toward securing regulatory approval to acquire Dollar Thrifty Auto Group, Avis Budget Group reported 2010 gains in revenue and all segments of adjusted EBITDA. Avis shared this week that its full-year revenue came in at $5.2 billion, an increase of 1 percent compared with 2009. Excluding certain items, the company determined […] [Read More]

Officials from Mojo Motors are declaring that more than 100 franchise dealers in the Boston and Providence, R.I., markets are seeing increases in used-vehicle sales thanks to a new website connecting the stores with qualified local buyers who are ready to make a purchase. These dealers pay a marketing fee to participate and are required to honor […] [Read More]

The National Independent Automobile Dealers Association announced recently that two companies have signed on as new partners. Recently joining NIADA are Portfolio General Management Group and First Extended/Resource Automotive. Together these companies will offer profits solutions for NIADA dealers selling vehicle service contracts and other ownership protection products like GAP, anti-theft and appearance protection. [Read More]

In the wake of a slew of challenges — including automaker bankruptcies, brand elimination, network consolidation and arbitrations, as well as a rough economy — dealership attrition finally calmed down in 2010 and approached what it is considered the “normal” level, according to the 2010 Automotive Franchise Activity Report from Urban Science. In other good news […] [Read More]