This week, Nordis Technologies named Mark Seltzer as its chief financial officer. As part of the executive leadership team, the omnichannel customer communications management and payments technology solutions provider said Seltzer now is responsible for the company’s financial planning and analysis as well as all financial and accounting operations and procurement activities. During his career, […] [Read More]

Individuals often give a phone number when waiting for a table at a busy restaurant. Now giving a phone number can begin the path to identity verification and credit prequalification for auto financing. This week, FlexPath DXP launched VeriQual, which uses patent-pending technology to help users prequalify for real credit options by providing as little […] [Read More]

Agora Data reinforced its team again on Tuesday with a professional with a vast background at dealerships and industry service providers. The fintech company that provides technology, capital and guidance with predictable contract performance and analytics for the subprime automotive industry hired Robin Dukes as vice president of strategic alliances. Agora highlighted Dukes has an […] [Read More]

Champ Titles now has raised more than $45 million through investors, climbing to that figure after generating $18 million in Series C financing. The provider of digital vehicle title, registration and lien systems of record in the United States announced it has raised that financing with Point72 Ventures leading the latest round. Joining Point72 Ventures […] [Read More]

The level of brand loyalty among CarMax customers has stayed pretty much the same since 2017 — only the brands have changed. Back then, CarMax pored through its data to look at the brands, models and types of vehicles its customers repurchased the most. This month, the national used-car retailer went back through its sales […] [Read More]

CDK wants to make consumer journeys from an automaker’s website to a local franchised dealership for car buying and servicing to be as smooth as possible. And with a new initiative introduced at the J.D. Power Auto Forum in New York on Tuesday, CDK thinks it’s accomplished just that with the Automotive Commerce Collab. CDK […] [Read More]

While electric vehicle owners are becoming increasingly dissatisfied with public charging infrastructure, the home charging experience is showing marked improvement, according to the latest study from J.D. Power. J.D. Power’s 2024 U.S. Electric Vehicle Experience Home Charging Study found the customer satisfaction score for all three home charging segments were up from last year’s study, […] [Read More]

Black Book watched overall wholesale values move higher for the second week in a row, as prices increased 0.13%. And older vehicles — units 8 to 16 years old — climbed a bit more than the industry-wide reading, with values rising by 0.15%. The developments are all part of the auction scene described by Black […] [Read More]

Holman has opened a new BMW dealership in the Portland, Ore., area that the company is touting as “state-of-the-art.” Holman said BMW of Tigard features a contemporary showroom designed to “enhance the buying process and deliver the exceptional customer experience that has long been a hallmark of Holman dealerships.” The company said the dealership includes […] [Read More]

The “bump in the road” service departments at franchised dealerships often feel in February happened again this year, according to a recent analysis of Xtime metrics by Cox Automotive. Analysts found that service activity at franchised dealerships in the U.S. decreased in February compared to January, while revenue increased slightly. Despite it being a historically […] [Read More]