Along with extending center hours, Manheim hopes to streamline its customer-service efforts by creating a single, toll-free phone number for all requests.   Effective immediately, customers can dial (866) MANHEIM or (866) 626-4346 for access to the Manheim Customer Care staff for personalized service.   [Read More]

 R. L. Polk & Co. revealed Monday who will become its new president effective Oct. 4.   Taking on the position is Tim Rogers, who will lead Polk’s overall business objectives, policies and strategic direction.   Rogers comes over to Polk after a 29-year tenure with Maritz, a leading marketing services company. During that time, […] [Read More]

DETROIT — AOL Autos recently took a look at how credit unions are coming back into the business of leasing vehicles. While the analysis concedes credit unions usually can't compete with heavily subsidized leases put out by automakers, some organizations are finding unique ways to fill the lease requests of their members. AOL Autos sought feedback […] [Read More]

BALTIMORE — Friendly Finance Corp. and OnlineBKmanager.com are teaming up for a marketing campaign aimed at registering more franchise and independent dealers that often cater to subprime customers who already have filed bankruptcy. Friendly Finance noted that it began work in the subprime finance arena more than 60 years ago. The company currently purchases retail installment […] [Read More]

HOUSTON — Sharing its first-quarter results, First Investors Financial Services announced a decrease in net income largely due to a decline in interest income that was the result of a drop in the average portfolio outstanding, in addition to lower revenues from third-party servicing. However, the company's chief executive officer appears positive and explained that First Investors […] [Read More]

MIDVALE, Utah — Ally Bank kicked off a new marketing campaign this week that highlights its customers' strong satisfaction with the institution's services. In fact, the new campaign points to the institution's "open dialogue, cutting-edge products and customer-friendly services," according to management. "Our customers understand what Ally Bank is about and appreciate the value proposition of […] [Read More]

Trade shows are a great way to promote your business, meet people in your industry and learn about other businesses. To get the most out of your experience, you must be strategic before, during and after the event. Here are some tips on how to make your trade show experience successful.   1. Make Your […] [Read More]

Roquemore & Roquemore aimed to enhance SkipTrak, its repossession and remarketing management system, by recently reaching strategic alliances with three repossession industry entities.   Now included in Roquemore’s new alliance are the American Recovery Association, Recovery Management and OPENLANE. Roquemore shared reasons why each organization can boost the relations between recovery agents and lenders.   [Read More]

AutoRemarketing.com is looking to integrate the latest website advances to solidify its place as the top news source of the pre-owned and remarketing industry.   Cherokee Automotive Group, the publishers of Auto Remarketing and SubPrime Auto Finance News, has now launched a completely revamped version of AutoRemarketing.com to include several new features, such as RSS […] [Read More]

In preparation for its annual Autoberfest Sale next month, Carolina Auto Auction rolled out a football-themed promotion earlier this month where dealers can put themselves in the running for a plethora of prizes to be doled out.   Organizers say the Autoberfest Sale — scheduled for Oct. 13 — is expected to include a consignment of more […] [Read More]